IT Endpoint Manager

• Introduction To Endpoint Manager
  • Key Concepts
  • Best Practices
  • Quick Start
  • Login Into The Admin Console
• The Admin Console
• The Dashboard
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Customer Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Hardware Information
      • View Network Information
      • View Maintenance Windows Associated With Device
      • View And Manage Profiles Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Endpoint Manager
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files
      • View And Manage Profiles Associated With A Device
      • View Mac OS Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View Summary Information Of An IOS Device
      • View And Edit Device Name Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remove A Device
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Install Apps On Android/iOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Devices Owner
    • Change The Ownership Status Of A Device
    • Generate Device List Report
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll The Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Antivirus Settings
        • Communication Client And Comodo Client - Security Application Update Settings
        • File Rating Settings
        • Update Rule Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Valkyrie Settings
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Comodo Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Applications
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • EM Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Application Store
  • IOS Apps
    • Add IOS Apps And Install Them On Devices
    • Manage IOS Apps
  • Android Apps
    • Add Android Apps And Install Them On Devices
    • Manage Android Apps
  • Windows Apps
    • Install Windows Apps On Devices
• Security Sub Systems
  • Security Dashboards
    • View Security Events By Time
    • View Security Events By Files
    • View Security Events By Device
  • View Contained Applications
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of Valkyrie Analyzed Files
  • Antivirus And File Rating Scans
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Identified Malware
  • View And Manage Quarantined Items
  • View Android Threat History
  • View And Manage Autorun Items
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Configure Endpoint Manager
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • Endpoint Manager Portal Configuration
    • Import User Groups From LDAP
    • Configure Communication And Security Client Settings
      • Configure The EM Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Endpoint Manager Extensions
    • Configure Endpoint Manager Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrators Time Zone And Language
    • Configure Audit Log Settings
  • Integrate Apple DEP With Endpoint Manager
    • Link Endpoint Manager With Apple DEP
    • Manage Apple DEP Devices
    • Manage Apple DEP Profiles
    • Configure Apple DEP Notifications
  • View Version And Support Information
• License Management
  • Manage Your Licenses
  • Manage License Allocation
  • Bill Forecast
• Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 – Endpoint Manager License Types
• Appendix 3 - Pre-configured Profiles
• About ITarian

Client Access Control

 

• Client access control lets you password-protect Comodo Client Security (CCS) and the communication client (CC) on managed endpoints.

• Once set, users will need to enter a password to access important areas of the client interface.

• This stops users from opening the clients locally and making changes to important tasks and settings. Without password protection, the endpoint user can access the client interface and make changes.

Implement access control

• Click 'Configuration Templates' > 'Profiles'

• Click the name of the profile to which you want to add the section.

• Click 'Add Profile Section' > 'Client Access Control':
  

• Apply password protection settings for - Specify which clients you want to password protect.

• Comodo Client - Security - Password protects the settings interface and the 'Task' interfaces for antivirus, firewall, HIPS and containment.

Users can still run some limited tasks, including on-demand virus scans, open the virtual desktop, and run programs in the container.

• Communication Client - Password protects important settings, including the ability to configure a proxy for the client to connect to the EM console.

Users can still submit support tickets to Service Desk from the tray icon without requiring the password.

• Require Password - select the type of password required to access CCS and/or CC:

• Computer administrator – admins can access the local interfaces by providing their admin password. If the admin is already logged into the machine then they can open the interfaces without providing a password.

• Custom password - specify a unique key to access the CCS / CC interfaces. The password will time-out and need to be re-entered after 15 minutes.

• If you select ‘Custom password’ but not ‘Computer administrator’, then even admins will need to enter the custom password to access the clients.
  

Admin logged-in
Admin password enabled	Yes	No	Yes
Custom password enabled	Yes	Yes	No
Requirements	No password needed	Custom password required	No password needed

Admin not logged-in / Standard user logged-in
Admin password enabled	Yes	No	Yes
Custom password enabled	Yes	Yes	No
Requirements	Either password	Custom password required	No password needed

• Enable local user to override profile configuration - Endpoint Manager will not reverse local settings that are different to those in the endpoint's profile. You must enable password protection if you want to use this option.

Background - Endpoint Manager periodically checks devices to see if the local CCS settings match those in the device's profile. It will undo any local changes unless you enable this setting.

This is useful if you need to implement specific settings on a certain device.

• Click 'Save' to apply your changes to the profile.

While you’re here

 

The following is a list of other settings you should consider if you want to lock-down CCS on endpoints:

• User Interface settings - Configuration Templates’ > ‘Profiles’ > Add profile section > ‘UI Settings’ 

• Hide the CCC and CCS tray icons 

• Manage the visibility of other UI items 

• Antivirus settings - Configuration Templates’ > ‘Profiles’ > Add profile section > ‘Antivirus’

• Disable ‘Show Antivirus alerts' * 

• Enable 'Do not show auto-scan alerts' *

• Enable 'Automatically clean threats' (when you create a scheduled scan) *

• Disable 'Show scan results' (when you create a scheduled scan) * 

• Firewall settings - ‘Configuration Templates’ > ‘Profiles’ > Add profile section > ‘Firewall’

• Disable 'Show popup alerts' *

• HIPS settings - ‘Configuration Templates’ > ‘Profiles’ > Add profile section > ‘HIPS’
  

• Enable ‘Do not show popup alerts’ *

• Containment settings - ‘Profiles’ > Add profile section > ‘Containment’
  

• Enable 'Do not show privilege elevations alerts' *

• VirusScope settings - Configuration Templates’ > ‘Profiles’ > Add profile section > ‘VirusScope’
  

• Disable 'Show popup alerts' *

• File rating Settings - Configuration Templates’ > ‘Profiles’ > Add profile section > ‘File Rating’
  

• Disable 'Show cloud alert' *

• External devices control settings - Configuration Templates’ > ‘Profiles’ > Add profile section > ‘External Device Control’
  

• Disable 'Show notifications when devices disabled or enabled' *

* This setting is already enforced in the ‘Default’ Windows profile that ships with Endpoint Manager.