Allow Remote Access Requests
- Endpoint Manager lets admins remotely access your device to fix issues and run maintenance tasks.
- Admins can transfer files back and forth between their machine and your device. They can also create / rename / delete folders and files on your device.
- If your admin has so configured, you can view the remote session, respond to remote access notifications and terminate the session.
- You will be asked to accept or decline the initial connection request:
If no response is given, the connection will go ahead after the timeout period expires.
- Click 'Allow' to accept the remote control request
Once the connection is established, a notification appears on your desktop. The notification tells you who is connected to your computer and the duration of the session:
- Click the down arrow in the notification to view the activities of the administrator.
- Click 'End session' to terminate the session.