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Manage Tickets (in Xcitium Platform)

...Comodo Dragon module will simply state the name of the module responsible. For example, 'RMM Generated Ticket'. The  icon indicates that one or more collaborators have been added to the ticket CC list From - The name of the user who created the ticket, or on whose behalf the ticket was created. Priority - The criticality of the ticket. Ticket priority depends on the settings in 'Ticket Category', 'Department' and 'Ticket Filters'. Tickets sent in by email can have their priority set by the sender's mail client. This has to be enabled in 'Admin Panel' > 'Settings' > 'Emails...

http://help.comodo.com/topic-457-1-990-14535-Manage-Tickets.html
Configure Sandbox Settings For Maximum Security And Usability (in Comodo Cloud Antivirus)

...Comodo white-list of known-good applications or have been manually trusted by the user. Trusted files are allowed to run outside the sandbox. 'Untrusted' files are malware and will be quarantined by the antivirus scanner. 'Unknown' files are those which are neither 'Trusted' nor 'Untrusted'. As their precise intentions are not yet known, we run these applications in a secure virtual environment known as the 'sandbox'. If they later transpire to be malicious, they will not have been able to cause damage to your computer or data because they were isolated. Run only safe applications - Only applications from trusted...

http://help.comodo.com/topic-394-1-941-12979-Configure-Sandbox-Settings-for-Maximum-Security-and-Usability.html
Active Directory Integration (in Comodo Dome Firewall)

...Comodo Dome Firewall AD Agent onto the AD Server You first need to install an agent on your AD server to facilitate communications: 1. Download the agent setup file: Login to your DFW account Click 'Firewall' on the left then 'Objects' > 'Active Directory'. Click the 'Download Active Directory Agent' link at the top-right Copy the setup files to your AD server 2. Open the setup file to start the installation wizard: Follow the wizard and complete the installation. By default, the agent will be installed to C:/Program Files (32 bit system) or C:/Program Files...

http://help.comodo.com/topic-451-1-936-12832-Active-Directory-Integration.html
Create, Schedule And Run A Custom Scan (in Comodo Internet Security)

...saved, your custom scan profile will appear in the scans interface and can be run, on demand, at any time. Creating a Scan Profile Running a custom scan To create a custom profile Click the 'Tasks' arrow on the home screen to open the main Tasks menu In 'General Tasks', click 'Scan' Select 'Custom Scan' then 'More Scan Options' The 'Advanced Settings' interface will be displayed with 'Scans' panel opened Click the handle at the bottom of the interface then select 'Add': The scan profile interface will be displayed. Type a name for the profile in the 'Scan Name' text...

http://help.comodo.com/topic-72-1-451-4715-Create,-Schedule-and-Run-a-Custom-Scan.html
Create, Schedule And Run A Custom Scan (in Comodo Internet Security)

...saved, your custom scan profile will appear in the scans interface and can be run, on demand, at any time. Creating a Scan Profile Running a custom scan To create a custom profile Click the 'Tasks' arrow on the home screen to open the main Tasks menu In 'General Tasks', click 'Scan' Select 'Custom Scan' then 'More Scan Options' The 'Advanced Settings' interface will be displayed with 'Scans' panel opened Click the handle at the bottom of the interface then select 'Add': The scan profile interface will be displayed. Type a name for the profile in the 'Scan Name' text...

http://help.comodo.com/topic-72-1-623-7704-Create,-Schedule-and-Run-a-Custom-Scan.html
Create, Schedule And Run A Custom Scan (in Comodo Internet Security)

...saved, your custom scan profile will appear in the scans interface and can be run, on demand, at any time. Creating a Scan Profile Running a custom scan To create a custom profile Click the 'Tasks' arrow on the home screen to open the main Tasks menu In 'General Tasks', click 'Scan' Select 'Custom Scan' then 'More Scan Options' The 'Advanced Settings' interface will be displayed with 'Scans' panel opened Click the handle at the bottom of the interface then select 'Add': The scan profile interface will be displayed. Type a name for the profile in the 'Scan Name' text...

http://help.comodo.com/topic-72-1-522-6258-Create,-Schedule-and-Run-a-Custom-Scan.html
Manage Tagged Rules (in Xcitium SIEM)

... Manage Tagged Rules   The 'Tagged Rules' interface lets you create rules to monitor network activity for specific events. You can tag those events with labels of your choice. If a matching event is found in the streaming logs then it is tagged with your label. Tagged events can be queried from the ' Event Query ' page in the Investigation section...

http://help.comodo.com/topic-285-1-833-10556-Manage-Tagged-Rules.html
Step 4 - Generate Event Queries And View Events (in Xcitium NxSIEM)

... Step 4 - Generate Event Queries and View Events Once the endpoints at customer networks are configured, NxSIEM collects and saves them in its database. You can search for specific events by running event queries created for the customer. NxSIEM returns the list of event log entries with field values matching those in the query, as a table. The results table...

http://help.comodo.com/topic-325-1-731-8969-Step-4---Generate-Event-Queries-and-View-Events.html
Manage Tickets (in Comodo One MSP)

...Comodo Client – Security (CCS) configuration, resource usage and more. See http://help.comodo.com/topic-399-1-786-10175-View-Summary-Information.html for more details of the information contained in this interface. Assigned To The name of the column header depends on the ticket status that you have selected. For example, for 'Unassigned' tickets the column header will be 'Department'. Assigned To: The name of the staff member to whom the ticket is assigned Department: The name of the department to which the ticket is assigned Customer The company of the user who raised the ticket. Source The channel through which the ticket was created. Possible channels are: Phone...

http://help.comodo.com/topic-289-1-629-7981-Manage-Tickets.html
Manage Tickets (in Xcitium Platform)

...Comodo Client – Security (CCS) configuration, resource usage and more. See http://help.comodo.com/topic-399-1-786-10175-View-Summary-Information.html for more details of the information contained in this interface. Assigned To The name of the column header depends on the ticket status that you have selected. For example, for 'Unassigned' tickets the column header will be 'Department'. Assigned To: The name of the staff member to whom the ticket is assigned Department: The name of the department to which the ticket is assigned Customer The company of the user who raised the ticket Source The channel through which the ticket was created. Possible channels are: Phone...

http://help.comodo.com/topic-457-1-992-14456-Manage-Tickets.html
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