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Comodo One

Service Desk - Quick Start Guide

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Service Desk - Quick Start Guide > Step 1 - Login To The Admin Console
  • Service Desk - Quick Start Guide
    • Step 1 - Login To The Admin Console
    • Step 2 - Create New User Roles (optional)
    • Step 3 - Create New Departments (optional)
    • Step 4 - Add New Support Staff
    • Step 5 - Add Ticket Categories
    • Step 6 - Enroll Users
    • Step 7 - Create New Customers And Assign Users To Customers
    • Step 8 - Create Service Contracts For Customers
    • Step 9 - Manage Tickets
    • Step 10 - Manage Knowledgebase
    • Step 11 - Access Control Settings
    • Step 12 - Configure Auto-response Emails
    • Step 13 - View Reports
  • About Comodo Security Solutions

Step 1 - Login to the Admin Console

 

  • Login to C1 at https://one.comodo.com/app/login
    • Click 'Licensed Applications' > 'Service Desk'
      • Service Desk will open at 'Staff Panel' > 'Open Tickets'
      • Click 'Licensed Applications' > 'Service Desk'


      Admins can also setup two-factor authentication of user logins for additional security. See Set up Two-Factor Login Authentication for help with this.


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