Submit Unknown Files for Analysis
CCAV awards a trust verdict of 'unknown' to a file after the following processes:
- Files are checked against the local and cloud trusted vendor lists. If the file was published by a trusted vendor then it is considered safe.
- CCAV consults Comodo's file lookup service (FLS) to see if the file is on the whitelist or blacklist.
- If no trust verdict is provided by the above processes, CCAV declares the file is 'unknown'.
- To configure the unknown file submission settings, click the 'Settings' icon on the top-left then 'Sandbox' > 'Sandbox Settings'
- Enable / disable the option 'I want to enable 'Cloud Based Behavioral Analysis' of unrecognized....' as shown above.
- If the above is enabled, unknown files will be automatically uploaded to cloud for analysis during the following actions:
- Quick scan, full scan, certificate scan, folder scan and file scan (Click 'Scan' in the home screen and select the scan type)
- Right-click a folder and select 'Analyze Content of this Folder in the Cloud'
- When an unknown application is executed on your computer
- Right-click folder / file and select option of 'Scan with Comodo Cloud Antivirus',
- If the above is disabled, you have to submit unknown files manually to Comodo cloud for analysis during the following actions:
- Right-click a folder and select 'Analyze Content of this Folder in the Cloud'
- Click 'Needs submit permission' to upload for analysis
- When an unknown application is executed on your computer
- Click 'Submit file(s)' in the home screen under 'Valkyrie Analysis Results' to upload for analysis