Step 1 - Enrollment and Configuration
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Getting a Xcitium Enterprise Platform account is a simple process which can be completed in a few steps.
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You can sign-up for a 30 day trial account at https://platform.xcitium.com/signup
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Xcitium Enterprise 30 day trial version ships with:
Endpoint Detection and Response (EDR) licenses - You can install EDR agent on any number of Windows devices for EDR to collect the alerts and security events.
Advanced Endpoint Protection (AEP) Trial version - You can enroll any number of devices to Xcitium. The term of AEP trial version is 30 days.
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Once signed-up, you can upgrade to full version by purchasing AEP and EDR licenses from Comodo Account Manager (CAM) at https://cam.comodo.com.
Sign-up for a trial account
If you are a new customer, enter the following details:
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First Name and Last Name - Your full name.
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Email Address - This will be used as your account contact address, and doubles-up as your Xcitium Enterprise Platform username.
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Phone - Your contact number.
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Business Type - Please select "MSP" or "Enterprise" as per your need
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Server Region - Xcitium has two servers, one in US and other in EU. You can choose any of these locations that best suit your requirement.
For example, some US customers would like to keep their data in servers that are located within their county.
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Password -Create a password for your Xcitium Platform account. Requirements:
- At least eight characters long
- Contain at least one lower and one upper case letter
- Contain at least one numeral
- Contain at least one of the following special characters - )("!#$%^&*"
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Click 'Get Started'
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Your account is created. You will receive your order confirmation emails on the registered email address
Select the "Configure Authentication" if you want to configure now or Skip the process for now and configure later
Note: You need to Configure 2FA compulsorily, if you have more than 50 devices.
- Step 1 - Download the 'Google
Authenticator' app and install it on your iOS or Android device.
- Open the 'Authenticator' app and tap the '+' icon'
- Step 2 - Scan the QR code with the
device camera. This will cause the Google app to generate the 6
digit code you need to complete pairing.
- Step 3 - Enter the verification code in the field provided on the form.
- Enter your registered email address and password
- Click 'Log in'
- You will be taken to the Xcitium Enterprise
Platform Dashboard.
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That's it. You have successfully created a Xcitium Enterprise account.
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Note - This account will be automatically granted 'Account Admin' privileges and cannot be deleted. You will be able to create 'Admins' and 'Technicians' under this account. See 'Step 3- Add Users' for more details.
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You can login to your account anytime at https://enterprise.platform.xcitium.com/login for US and https://enterprise-eu.platform.xcitium.com/login for EU.
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You can also login at https://cam.comodo.com/ with your Xcitium Enterprise username and password to subscribe for new licenses, manage your license and account details.
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You can upgrade to full version by purchasing Advanced Endpoint Protection (AEP) licenses for the number of devices you want to protect. See Upgrade to Full Version for more help.