Xcitium Enterprise

• Xcitium Enterprise - Endpoint Protection Platform - Quick Start
  • Step 1 - Enrollment And Configuration
  • Step 2 - Configure Xcitium Enterprise Communications
  • Step 3 - Add Users
  • Step 4 - Create Your Customers
  • Step 5 - Enroll User Devices
  • Step 6 - Create Groups Of Devices (optional)
  • Step 7 - Create Configuration Profiles
  • Step 8 - Apply Profiles To Devices Or Device Groups
  • Step 9 - Upgrade To Full Account
• About Xcitium

Step 1 - Enrollment and Configuration

• Getting a Xcitium Enterprise Platform account is a simple process which can be completed in a few steps.
  

• You can sign-up for a 30 day trial account at https://platform.xcitium.com/signup

• Xcitium Enterprise 30 day trial version ships with:

• Endpoint Detection and Response (EDR) licenses - You can install EDR agent on any number of Windows devices for EDR to collect the alerts and security events. 
  

• Advanced Endpoint Protection (AEP) Trial version - You can enroll any number of devices to Xcitium. The term of AEP trial version is 30 days.
  

• Once signed-up, you can upgrade to full version by purchasing AEP and EDR licenses from Xcitium Account Manager (XAM) at https://cam.xcitium.com.

Sign-up for a trial account

• Visit https://platform.xcitium.com/signup
  
  

• Name - Your full name.
  
  

• Email - This will be used as your account contact address, and doubles-up as your Xcitium Enterprise Platform username.
  
  

• Phone - Your contact number.
  
  

• Business Type - Please select "MSP" or "Enterprise" as per your need
  
  

• Server Region -  Xcitium has two servers, one in US and other in EU. You can choose any of these locations that best suit your requirement.
   For example, some US customers would like to keep their data in servers that are located within their county.
  
  

• Password -Create a password for your Xcitium Platform account. Requirements: 

- At least eight characters long

- Contain at least one lower and one upper case letter

- Contain at least one numeral

- Contain at least one of the following special characters - )("!#$%^&*"

• Click 'Get Started'
  

• Your account is created. You will receive your order confirmation emails on the registered email address

 

• Step 1 - Download the any 'Authenticator' app and install it on your iOS or Android device.

• Open the 'Authenticator' app and tap the '+' icon'

• Step 2 - Scan the QR code with the device camera. This will cause the Google app to generate the 6 digit code you need to complete pairing.

• Step 3 - Enter the verification code in the field provided on the form.

Complete the process by selecting "Pair Authenticator", than 2 factor authentication protection will be enabled. 

Download the generated backup codes which can be used when you lose access to the authentication device.

• Selecting 'Continue to platform' will take you to 'Set Security Questions' page where you can set up 3 security questions to enhance your account security. In case, you forget the password to login platform or need to reset the Two Factor Authentication method, this will come useful. 

• Enter the Subdomain name of your choice for your account

Once your account is being created, the enterprise platform provisioning will be started.

We can download the communication agent by selecting the Operating System of the device to be enrolled and the token generated for the newly created account. we can copy and opened the URL in the device directly to download the communication agent.

Once devices are enrolled, we can also install 'Security agent' and 'EDR' on each endpoint to achieve end to end protection by following the provided instructions.

Once all steps are completed, you can log in and proceed further steps to make the device protected.

If you have selected 'Europe' as Server Region and selected 'Already have an account in Log in, you will redirected to https://enterprise-eu.platform.xcitium.com/login

If you have selected 'United States' as Server Region and selected 'Already have an account in Log in, you will redirected to https://enterprise.platform.xcitium.com/login

• Enter your registered email address and password
  
  
• Click 'Log in'
  
  
• You will be taken to the Xcitium Enterprise Platform Dashboard.
  

• That's it. You have successfully created a Xcitium Enterprise account.
  

• Note - This account will be automatically granted 'Account Admin' privileges and cannot be deleted. You will be able to create 'Admins' and 'Technicians' under this account. See 'Step 3- Add Users' for more details.
  

• You can login to your account anytime at https://enterprise.platform.xcitium.com/login for United States and https://enterprise-eu.platform.xcitium.com/login for Europe.
  

• You can also login at https://cam.xcitium.com/ with your Xcitium Enterprise username and password to subscribe for new licenses, manage your license and account details.