Step 8 - Upgrade to full account
There are two types of licenses required for Xcitium Enterprise platform:
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Advanced Endpoint Protection (AEP) - For management and protection of devices, installed with Comodo security products.
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Endpoint Detection and Response (EDR) - For event analysis, real-time monitoring and detection of malicious events on Windows endpoints. EDR requires an agent installed on the managed device. Only the devices that are covered by number of EDR licenses on your Xcitium Enterprise account will get EDR protection.
You can subscribe for AEP and EDR licenses separately for the numbers of devices that require respective protection types.
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Each AEP or EDR license covers 1 active managed endpoint.
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Each AEP license covers 5 active mobile devices
An 'endpoint' is a workstation or server running Windows, Mac OS or Linux. Mobile = device running iOS or Android.
Purchase licenses
AEP licenses
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Login to Comodo Accounts Manager (CAM) at https://cam.comodo.com/login
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The username and password are same as your Xcitium Enterprise credentials
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Click 'Buy a Product'
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Click the 'AEP' tile
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Select 'Advanced Endpoint Protection Premium Edition (xxx-xxx devices)' license variant, depending on the number of devices you want to protect, from the 'Product' drop-down
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Select the term of the license
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Complete the customer information and payment details and click 'Signup'
Your order will be processed and the licenses are issued. See https://help.comodo.com/topic-211-1-513-5915-purchase-comodo-products.html if you need more help on this.
Your licenses will be automatically
activated for your Xcitium Enterprise account, on your next login to
Xcitium Enterprise.
EDR Licenses
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Login to Comodo Accounts Manager (CAM) at https://cam.comodo.com/login
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The username and password are same as your Xcitium Enterprise credentials
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Click 'Buy a Product'
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Click the 'AEP' tile
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Select 'EDR 30 Days Data Retention (xxx-xxx)' license variant, depending on the number of devices you want to protect, from the 'Product' drop-down. The data retention period for this license type is 30 days.
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Select the term of the license
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Complete the customer information and payment details and click 'Signup'
Your order will be processed and the licenses are issued. See https://help.comodo.com/topic-211-1-513-5915-purchase-comodo-products.html if you need more help on this.
Your licenses will be automatically
activated for your Xcitium Enterprise account, on your next login to
Xcitium Enterprise.
Note:
If you do not have EDR paid licenses, but have paid AEP licenses, you
can install EDR agent on the same number of devices covered by your
paid AEP licenses. The EDR event collection is restricted only to
unknown file events on the endpoints and the data retention period is
7 days.
Should you need further assistance, each topic is covered in more granular detail in the full administrator guide. If you have problems that you feel have not been addressed, then please contact [email protected].