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Managed Detection And Response

Managed Detection And Response

cWatch MDR Admin GuideEnglish

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The Home Screen
  • Introduction To Xcitium CWatch MDR
    • Purchase A License
    • Log-in To The Admin Console
  • The Home Screen
  • Service Summary
  • Incidents Overview
    • Incidents
    • Threat Summary
  • Log Collection Summary
  • Threat Communication Graph
  • Tickets
  • Reports
  • Notification Settings
  • Integrate Your Office 365 Account With MDR
  • About Xcitium Security Solutions

The Home Screen


Managed Detection & Response (MDR) is an integrated suite of managed detection-response technologies comprising Network Detection & Response (NDR), Endpoint Detection & Response (EDR), Web Detection & Response (WDR) and Cloud Detection & Response (CDR).


After you subscribe for MDR, Xcitium will continuously review the raw data from your instance and update MDR so it delivers the information most relevant to your needs.


The home screen shows at-a-glance summary of customers’ statistics on tiles such as incidents, tickets, reports and so on.

  • Click ‘Home’ on the left if not already open. 
  • Note - Home screen is shown if there are more than one customer for the account. 

Click this to expand / collapse the left menu


 Click the drop-down and select your customer.


Click this button to toggle between full screen and normal.


Click this button to configure notification settings. This area also allows you to configure to collect data from Office 365 accounts.


Clicking an item in each tile opens its respective section:
  • Customer name – Clicking this will open the service summary screen.
  • Unread reports - Opens the reports section.
  • Incidents – Opens the incidents screen.
  • Escalated tickets, open tickets and tickets notified – Opens the tickets section.


Click the following links to find out more about each interface:

  • The Home Screen
  • Service Summary
  • Incidents Overview 
  • Incidents 
  • Threat Summary 
  • Log Collection Summary
  • Threat Communication Graph
  • Tickets
  • Reports
  • Notification Settings
  • Integrate your Office 365 Account with MDR
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