Introduction to Comodo GeekBuddy
Comodo GeekBuddy is a personalized computer support service provided by friendly computer experts at Comodo. If you have any issues at all with your computer, simply ask your GeekBuddy technician if they can help you out. Click the GeekBuddy icon to begin a chat session. After requesting your permission, they can even establish a remote connection to your PC and fix the problems right in front of your eyes.No longer do you need to make time consuming calls to help desk support staff - just sit back while our friendly technicians do the work for you.
Comodo GeekBuddy includes the following services:
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Virus & Malware Diagnosis / Removal: Our technicians remotely clear any detected viruses or malware found on your PC.
- Internet and Online Identity Security: Optimization of your computer's security settings to prevent loss of sensitive data and identity theft.
- Printer Setup: Installation or updating of printer software and/or drivers, checking ink levels and configuring your printer to work on a wireless or wired network.
- Internet-based email account: We set up your email - any provider, any account. Great for new computers and novice email users.
- Software Activation: Installation, initial configuration, and activation of third party software in your system.
- General PC Troubleshooting: We'll perform a detailed system check to identify and eliminate basic hardware and software conflicts in your Windows PC.
- Computer Power Setting Optimization: Optimization of your power management settings based on how you use your computer. Your GeekBuddy will help you go green and save money on your electric bill.
- Printer Set Up: Let a PC pro install or update software and printer drivers, check ink levels, and configure your printer to work on a wireless or wired network.
- Comodo Software Installation and Set up: Installation and support of software supplied by Comodo.
- Comodo Account Questions: Clarification of any issues regarding your Comodo account.
Guide Structure
The GeekBuddy section of this guide is broken down into the following sections: