Unrecognized Files
The Unrecognized Files tab displays the list files that are identified as suspicious by Defense+. Also you can manually add suspicious and unclassified files to this area for later submission to Comodo for analysis.
The 'Lookup...' button allows you to check for information on the files by consulting the master Comodo safe list, Select the file(s) you want to check and click the 'Lookup...' button. This contacts Comodo servers to conduct a search of Comodo's master safe list database to check if any information is available about the file in question. If no information is available, you are presented with the option to submit them to Comodo for analysis:
After sending the file to Comodo, our technicians determine whether or not it represents a threat to your security. If it is found to be trustworthy, it is added to the Comodo safe list. You can also directly submit the files to Comodo from this area.
To manually submit the files to Comodo
- Select the file from the list and click 'Submit'...
You will see a progress of file submission and on completion, the submission results will be displayed. You can see the file under Submitted files tab.
You can manually add files to the 'Unrecognized Files' list by clicking the 'Add..' button and either browsing to their location on your hard drive or selecting a running process:
The 'Move to...' option allows you to transfer the files out of the 'My Pending Files' area and into either the Trusted Files or Blocked Files areas of Defense+:
Files can also be transferred into this module by clicking the 'Move to...' button in the 'Trusted Files' area.
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