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Email Protection

Email Protection MSP Admin

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Quarantine > Quarantine Reports
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    • Managing Quarantined Email
    • Searching Quarantine
    • Quarantine Reports
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Quarantine Reports



A quarantine report contains a list of emails that have been caught and quarantined. Users can directly manage their quarantined mail through these reports, which are emailed to them on a periodic basis.

A quarantine report provides links for a user to manage their quarantined emails directly from the report. See a sample quarantine report below.

Note: Quarantine report links are tokenized, meaning that they expire. By default, quarantine report links expire after seven days.


Quarantine reports are generated each night. For each user, a report is generated if certain conditions are met:

  • Quarantine reports are enabled by a domain admin at the domain level (Default: Disabled).
  • The user has email in quarantine.
  • Today is a day for which the user or their Admin requested a quarantine report. For example, if a user or their Admin specifies that quarantine reports be sent weekly, the report will only be sent on a Friday.

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