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Xcitium Platform

Service Desk - Quick Start Guide

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Service Desk - Quick Start Guide > Step 12 - Configure Auto-response Emails
  • Service Desk - Quick Start Guide
    • Step 1 - Login To The Admin Console
    • Step 2 - Create New User Roles (optional)
    • Step 3 - Create New Departments (optional)
    • Step 4 - Add New Support Staff
    • Step 5 - Add Ticket Categories
    • Step 6 - Enroll Users
    • Step 7 - Create New Customers And Assign Users To Customers
    • Step 8 - Create Service Contracts For Customers
    • Step 9 - Manage Tickets
    • Step 10 - Manage Knowledgebase
    • Step 11 - Access Control Settings
    • Step 12 - Configure Auto-response Emails
    • Step 13 - View Reports
  • About Comodo Security Solutions

Step 12 - Configure Auto-response Emails

 

  • Email Settings and Options' lets you select the default emails that will be sent as notifications to end-users. Click 'Admin Panel' > 'Settings' > 'Emails' to view this interface
  • You can add and configure new emails in 'Admin Panel' > 'Emails' > 'Emails'



For more details see the online help page at https://help.comodo.com/topic-457-1-990-14485-Email-Management.html


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