Activate / Upgrade Website License for a Customer
- This section explains how to activate or upgrade a license on a customer website
- You should have first distributed paid or trial licenses to customers. Only unused licenses will be available when associating a license to a website.
- See http://help.comodo.com/topic-285-1-927-12634-distribute-and-manage-licenses.html for help to distribute licenses from the cWatch partner portal.
- If there are no licenses assigned to the customer then you will be directed to the license purchase page.
Activate a cWatch license on a website
- Click 'Customers' on the left to view a list of your customers
- Click
'Log In as Customer'
- Click the 'cWatch' link in the list of enabled services (top-right) to open the customer interface
- Click 'Activate Now' on a website tile to associate a license with the site
-
Choose the type of license you want to activate on the site.
- cWatch features vary according to license type. See Membership Plans for more details.
- The drop-down lets you select available licenses for the customer:
- Choose the type of license you want to associate with the site then click 'Continue'
- The license is activated for the domain
- The license you applied is shown at the top-left corner of the site tile:
You can now set the security mode, run scans on the site and more.
- Enable CDN - Activates the content delivery service for the site. Auto-configures the necessary DNS 'A' and 'CNAME' changes to facilitate this.
- Enable Auto Malware Removal - Activates automatic cleaning of malware identified by scans. Enabled by default for 'Pro' and 'Premium' license types.
- Enable WAF - Activates the web application firewall for the domain. Available only for 'Pro' and 'Premium' license types and only if 'Enable CDN' is selected.
- See Membership Plans for features / services covered by different license types.
Upgrade license on a site
- You can upgrade the license on customer website at anytime to improve its protection levels. For example, if you want to enable protection mode or detection mode on a site.
- A free basic license can be upgraded to a paid 'Starter', Pro' or 'Premium' license.
- See Membership Plans for more details on features on each license.
Upgrade a license
- Open the cWatch customer interface as described above
- Click 'Upgrade' or 'Upgrade to Enable Security' in a website tile
- You will be taken to the license purchase page set in your cWatch partner portal.
- See http://help.comodo.com/topic-285-1-927-13698-Set-License-Purchase-Links.html for help to set up a license purchase page.