Endpoint Manager

• Introduction To Comodo Client - Security For MAC
  • System Requirements
  • Install Comodo Client - Security For MAC
  • Start CCS
  • Understand CCS Alerts
• The Summary Screen
  • View Antivirus Events
• Antivirus Tasks - Introduction
  • Run A Scan
  • Update Virus Database
  • Quarantined Items
  • Scanner Settings
    • Real Time Scan
    • Manual Scan
    • Scheduled Scan
    • Exclusions
  • Scheduled Scans
  • Scan Profiles
• More Options - Introduction
  • Preferences
    • Language Settings
    • Log Settings
    • Update Settings
  • Manage My Configurations
    • Comodo Preset Configurations
    • Import / Export And Manage Personal Configurations
  • Diagnostics
  • Browse Support Forums
  • Help
  • About
  • View Logs
    • Antivirus Logs
      • Filter Antivirus Logs
    • Alerts Displayed Logs
      • Filter Alerts Displayed Logs
    • Tasks Launched Logs
      • Filter Tasks Launched Logs
    • Configuration Change Logs
      • Filter Configuration Change Logs
• Appendix 1 - CCS For Mac How To Tutorials
  • Scan Your Computer For Viruses
  • View Antivirus Events
  • Configure Database Updates
  • Quickly Set Up Security Levels
  • Change CCS Language Settings
  • Run An Instant Antivirus Scan On Selected Items
  • Create A Scheduled Scan
  • Restore Incorrectly Quarantined Items
  • Switch Off Automatic Antivirus Updates
  • Suppress Alerts With Silent Mode
• About Comodo Security Solutions

Understand CCS Alerts

• Antivirus alerts immediately inform you if a virus has been detected and provide options on how to proceed.

• Alerts can also be used to instruct CCS on how it should behave in future when it encounters activities of the same type.

Answer an antivirus alert

• Alerts are generated whenever a virus or malware tries to be copied to or run on your system.

• Alerts appear at the bottom right hand side of your computer screen.

• The alert contains the name of the virus detected and the location of the virus on your disk and, if available, more information about the virus.

Each alert has two main options - 'Clean' and 'Ignore'. Select either of these to view further options.

• 'Clean' presents you with the following options:

• Clean the file - Will delete the file.

• Quarantine the file. This will move the file to Quarantined Items

OR

• Disinfect the file,

• If CCS has a disinfection routine available it will disinfect the file.

• If not, then the file will be deleted.

• 'Ignore' presents you with the following options:

• Once - Ignore the file this time only. If the same file is detected at another time then another alert will be shown.

• Add to Exclusion - The virus is added to your local Exclusions list. Comodo Client - Security will no longer report this file as malicious or raise an alert the next time the file is detected.
  

Clean the file or application form your system

• Click the drop-down arrow beside the 'Clean' button and select 'Clean' from the 'Clean' options.

Move the file or application to Quarantine

• Select 'Quarantine' under the 'Clean' drop-down button.

Disinfect or delete the file or application

• Select 'Disinfect' under the 'Clean' drop-down button.

CCS will attempt to disinfect the file. If this is not possible then the file will be deleted.

Ignore an alert if you trust the file/application

• Click 'Ignore' at an alert.
  

• This provides you with three options:

• Once - The file is ignored this time only. If the same file is detected at a later date then another alert will shown

• Add to Exclusions - If you click 'Add to Exclusions', the virus is moved to Exclusions list. This means Comodo Client - Security will no longer report this file as malicious or raise an alert the next time the file is detected.

Note - When an alert is shown, the item will be blocked access from other applications. If you choose not to answer the alert or if the alert time runs out, then no action is taken against it. The alert will be shown next time when it is accessed again.