Xcitium SIEM

• Introduction To CWatch Partner Portal
  • Login To Your Account
  • Add Admin Users
  • Add And Manage Customers
  • Distribute And Manage Licenses
  • Configure Customer Websites
  • Manage Notifications
  • The Customer And License Management Interface
    • View Customer Details And Licenses
  • Domain Overview
    • View Domain Details Of A Website
  • View CWatch Reports
  • Configure Additional Settings
    • Customer Portal Settings
      • Set Customer Portal Access URL
      • Customize Name Server And CDN Zone
      • Configure Hosting Access Link
    • Configure Remote Access
    • License And SSL Purchase Settings
      • Set License Upgrade/Renewal Links
      • Set SSL Certificate Purchase Link
      • Set Domain & Hosting Transfer Links
      • Set New License Purchase Link
      • Configure Upgrade Notification Messages
    • Customer Portal White Labeling And Appearance Settings
      • Configure Brand Logos
      • Configure Trust Seal Images For Your Customers Websites
      • Configure Legal Information
      • Configure Customer Portal Languages
      • Customize License Names
      • Configure Online Chat
      • Set Customer Portal Browser Tab Title
      • Select Customer Portal Options
  • Add And Manage Sub-Resellers
    • Add A Sub-Reseller
    • View Sub-Reseller Details And Licenses
    • Edit A Sub-Reseller Profile
  • Membership Plans
  • Manage Your CAM Account

Configure Upgrade Notification Messages

• There is a delay of five seconds when cWatch redirects customers to a custom purchase page

• You can create a custom message that is shown during this five second delay

• You can configure different messages for different purchase types and languages
  

• See license links if you need to learn more about custom purchase pages
  

Set notification messages

• Click the 'Profile' icon at top-right and choose 'Settings'

• Click the briefcase icon in the left-menu:

Or

• Click the menu button at top-right and select 'Sell & Upsell'

• Click the 'Other' stripe

• Show notification when click to buy button is clicked – Choose whether or not a custom message is shown to customers after they click the purchase button.

• Language - Pick the language of the target customers. The message is only shown to customers who have set this language as their cWatch portal language.

• Notification to be displayed... - Choose the purchase type for which you want to set the message. The purchase types are:

• Upgrade your plan

• Upgrade to Pro

• Upgrade to Premium

• Renew
  

• Add Site

• Upgrade SSL

• Buy Website Backup

• Upgrade Website Backup

Example. If you choose the following options:

• Shown notification = Enabled

• Language = ‘French’

• Notification to be displayed... = ‘Renew’ 

...then the message is only shown to customers who click the renew link and have French set as their language 

• Type your custom message in the text box provided. Default = 'You are being directed to related URL in 5 seconds'

• Repeat the process to create messages for different purchase types and languages

• Click 'Save' for your settings to take effect.