Xcitium SIEM

• Introduction To Comodo CWatch Network
  • Purchase A License
  • Log-in To The Admin Console
• The Main Interface
• The Dashboard
• Customer Asset Management
  • Add Customers
  • Add Assets For Monitoring
    • Hard Assets
    • Soft Assets
  • Configure Nxlog And Rsyslog To Send Logs To CWatch Network Server
  • Edit Customers
• Query Management
  • Configure Event Queries
  • Long Term Analysis
  • Configure Custom Dashboards
  • Event Field Selection Settings
• Manage Rules
  • Manage Correlation Rules
  • Manage Tagged Rules
  • Manage Aggregation Rules
• Incidents
  • Manage Incidents
  • Incident Category Management
  • Category Action Management
• Lists
  • Manage Live Lists
  • Manage Live List Content
  • Manage Range List Content
  • Manage IP Range List Content
  • Manage Multiple Column List Content
• Manage Reports
• Administration
  • Event Collection
  • Phantom Settings
  • Manage Users
  • View License And Subscription Details
• Appendix 1 – Field Groups And Event Items Description
• Appendix 2 – CWatch Supported Logs
• About Comodo Security Solutions

Manage Users

 

• Users are assigned to customers to address incidents and malicious events on customer networks.

• Users can only access the dashboards, events and incidents related to the customers assigned to them.

• 'Correlated Incidents' belonging to a customer are auto-routed to the user assigned to the customer. See 'Manage Incidents' for more details.

• Add users (Staff) from your Comodo One / Comodo Dragon / ITarian MSP account.

The following sections explain more about:

• Adding users

• Edit user details

• Remove users

Add a user

• Login to your Comodo One / Comodo Dragon / ITarian MSP account

• Click 'Management' then 'Staff'

• Click 'New Staff' at top-left

Complete the 'New Staff' form:

• Name – The full name of the user (staff)

• Email – The email address of the staff member. This also acts as the staff member's username.

• The account activation email is sent to this email address

• Staff must click the activation link in the mail then create a password

• The staff can login to Comodo One / Comodo Dragon / ITarian after completing the step above.

• Role – Select appropriate privileges for the staff. Note – Make sure the role has permission to access the cWatch application. See help page to know more how to manage roles in C1 / Comodo Dragon / ITarian
  

• Click 'Save'.

A confirmation message will appear:

 

Once the user has validated his / her account from the activation email, he / she can login to their Comodo One / Comodo Dragon / ITarian account.

• To access cWatch, click 'Applications' then 'cWatch'.

To edit the details of a user

• Login to your Comodo One / Comodo Dragon / ITarian MSP account

• Click 'Management' > 'Staff'

• Select the user and click 'Edit' at the top-left

• Update staff details as required and click 'Save'. Please note the email address field cannot be edited.

• Click 'OK' in the confirmation dialog.

To remove a user

• Login to your Comodo One / Comodo Dragon / ITarian MSP account

• Click 'Management' > 'Staff'

• Select the user and click 'Delete' at the top-left

• Click 'Delete'

• Click' OK' in the confirmation dialog.