Xcitium SIEM

• Introduction To CWatch Partner Portal
  • Login To Your Account
  • Add Admin Users
  • Add And Manage Customers
  • Distribute And Manage Licenses
  • Configure Customer Websites
  • Manage Notifications
  • The Customer And License Management Interface
    • View Customer Details And Licenses
  • Domain Overview
    • View Domain Details Of A Website
  • View CWatch Reports
  • Configure Additional Settings
    • Customer Portal Settings
      • Set Customer Portal Access URL
      • Customize Name Server And CDN Zone
      • Configure Hosting Access Link
    • Configure Remote Access
    • License And SSL Purchase Settings
      • Set License Upgrade/Renewal Links
      • Set SSL Certificate Purchase Link
      • Set Domain & Hosting Transfer Links
      • Set New License Purchase Link
      • Configure Upgrade Notification Messages
    • Customer Portal White Labeling And Appearance Settings
      • Configure Brand Logos
      • Configure Trust Seal Images For Your Customers Websites
      • Configure Legal Information
      • Configure Customer Portal Languages
      • Customize License Names
      • Configure Online Chat
      • Set Customer Portal Browser Tab Title
      • Select Customer Portal Options
  • Add And Manage Sub-Resellers
    • Add A Sub-Reseller
    • View Sub-Reseller Details And Licenses
    • Edit A Sub-Reseller Profile
  • Membership Plans
  • Manage Your CAM Account

Set Customer Portal Access URL

• You can set the URL at which your customers login to their customer portal with your own branding.

There are two ways to do this:

• Set your own custom login URL

• Use a cWatch subdomain login URL

Set your own custom login URL

• Click the 'Profile' icon at top-right and choose 'Settings'

• Click the key icon  in the left-menu

Or

• Click the menu button at top-right and select 'Access'

• Click the 'Portal Access' stripe (If it is not already open)

• Select the 'Use custom login URL':

• Enter the URL of the login page your customers should use and click 'Save'

cWatch processes the request and the progress is shown as follows:

The process may take up to two minutes.

• Click the 'Refresh' button  on the top-right after two minutes.

• The wizard moves to step 2 - 'Upload SSL certificate'

• Click 'Next'

• You need to upload an SSL certificate for your login page. The certificate will secure the connection between the login page and your customer, thus protecting their login details in transit.
  

The certificate is optional but very strongly recommended.

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

• Click 'Set' if you have pasted your certificate content

• Click 'Next' to skip this step

• The wizard moves to step 3 - 'Check DNS'

• An 'A' record is generated for your custom login page. Please make a note of the 'A' record

• Note down the 'A' record

• Go to your website's DNS management page and enter the 'A' record

• If you need more help to add the 'A' record, visit https://support.google.com/a/answer/2579934?hl=en.

• DNS propagation may take around 30 minutes depending on your hosting provider.

• Click 'Check Propagation'. You will be taken to https://dnschecker.org to see whether the DNS records have been updated

• A green tick mark indicates the record update was successful and your login page is ready to use.

Use a cWatch subdomain login URL

• You can use a branded sub-domain as a custom login URL for your customers.

• cWatch will create the sub-domain with the domain name you specify.

• The URL will be in this format: https://your-sub-domain.cwatch-web.comodo.com

Set cWatch sub-domain login URL

• Click the 'Profile' icon at top-right and choose 'Settings'

• Click the key icon  in the left-menu

Or

• Click the menu button at top-right and select 'Access'

• Click the 'Portal Access' stripe (if it is not already open)

• Select 'Use cWatch subdomain login URL':

• Enter a sub-domain name of your choice and click 'Save'.

• cWatch creates a subdomain with the domain name you entered.

• Your customers can now login to your customer portal at https://.[subdomain_name].cwatch-web.comodo.com.