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Xcitium SIEM

Xcitium SIEM

cWatch Web Security - Partner Portal Guide

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Introduction To CWatch Partner Portal > Configure Additional Settings > License And SSL Purchase Settings > Configure Upgrade Notification Messages
  • Introduction To CWatch Partner Portal
    • Login To Your Account
    • Add Admin Users
    • Add And Manage Customers
    • Distribute And Manage Licenses
    • Configure Customer Websites
    • Manage Notifications
    • The Customer And License Management Interface
      • View Customer Details And Licenses
    • Domain Overview
      • View Domain Details Of A Website
    • View CWatch Reports
    • Configure Additional Settings
      • Customer Portal Settings
        • Set Customer Portal Access URL
        • Customize Name Server And CDN Zone
        • Configure Hosting Access Link
      • Configure Remote Access
      • License And SSL Purchase Settings
        • Set License Upgrade/Renewal Links
        • Set SSL Certificate Purchase Link
        • Set Domain & Hosting Transfer Links
        • Set New License Purchase Link
        • Configure Upgrade Notification Messages
      • Customer Portal White Labeling And Appearance Settings
        • Configure Brand Logos
        • Configure Trust Seal Images For Your Customers Websites
        • Configure Legal Information
        • Configure Customer Portal Languages
        • Customize License Names
        • Configure Online Chat
        • Set Customer Portal Browser Tab Title
        • Select Customer Portal Options
    • Add And Manage Sub-Resellers
      • Add A Sub-Reseller
      • View Sub-Reseller Details And Licenses
      • Edit A Sub-Reseller Profile
    • Membership Plans
    • Manage Your CAM Account

Configure Upgrade Notification Messages


  • There is a delay of five seconds when cWatch redirects customers to a custom purchase page
  • You can create a custom message that is shown during this five second delay
  • You can configure different messages for different purchase types and languages
  • See license links if you need to learn more about custom purchase pages

Set notification messages

  • Click the 'Profile' icon at top-right and choose 'Settings'
  • Click the briefcase icon in the left-menu:
Or
  • Click the menu button at top-right and select 'Sell & Upsell'
  • Click the 'Other' stripe




  • Show notification when click to buy button is clicked – Choose whether or not a custom message is shown to customers after they click the purchase button.
    • Language - Pick the language of the target customers. The message is only shown to customers who have set this language as their cWatch portal language.
    • Notification to be displayed... - Choose the purchase type for which you want to set the message. The purchase types are:
    • Upgrade your plan
    • Upgrade to Pro
    • Upgrade to Premium
    • Renew
    • Add Site
      • Upgrade SSL
      • Buy Website Backup
      • Upgrade Website Backup

      Example. If you choose the following options:

      • Shown notification = Enabled
      • Language = ‘French’
      • Notification to be displayed... = ‘Renew’ 
      ...then the message is only shown to customers who click the renew link and have French set as their language 
      • Type your custom message in the text box provided. Default = 'You are being directed to related URL in 5 seconds'
      • Repeat the process to create messages for different purchase types and languages
      • Click 'Save' for your settings to take effect.
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