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Xcitium Secure Email Gateway MSP

Xcitium Secure Email Gateway MSP

User Guide

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The CSEG User Console > The User Interface
  • Introduction To Xcitium Secure Email Gateway - MSP
  • How To...Tutorials
    • How To Login To XSEG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CSEG User Console
    • Login To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklisted Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CSEG Reports
  • Appendix 2 - XSEG Feature List
  • Appendix - CSEG Feature List
  • About Xcitium Security Solutions

The User Interface

 

    • The CSEG user interface has three main functional areas - 'Incoming', 'Outgoing' and 'Account management'.
      • You can access these areas using the links on the left. Each area has several sub-sections.

      Note: Access to various interfaces depends on the permission levels set for you by your administrator. For example, 'Quarantine', 'Report spam', 'Log search' and 'Manage report subscriptions' may not be available to you. Please contact your administrator should you require access to them.




      • Incoming - Manage quarantined mail, perform log searches of incoming mails, report spam, manage whitelisted and blacklisted senders. See the Incoming section for more details.
      • Outgoing - Run log searches of outgoing mails. See the Outgoing section for more details.
      • Account Management – Change password, update the recipient whitelist and manage subscriptions to quarantine reports. See Account Management for more details.
      • Support - The support.comodo.com link at the bottom of interface opens the Comodo support portal, an online knowledge base and support ticketing system. This is the fastest way to get help with any issues you encounter.

      Various interfaces displays a help button  at the top-right of the interface. Click this button to view help on the interface you have open at the time.


      Click the following links for more details on each of the sections:

      • Incoming
      • Outgoing
      • Account Management 
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