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Xcitium Secure Email Gateway MSP

Xcitium Secure Email Gateway MSP

User Guide

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How To...Tutorials > How To Login To XSEG
  • Introduction To Xcitium Secure Email Gateway - MSP
  • How To...Tutorials
    • How To Login To XSEG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CSEG User Console
    • Login To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklisted Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CSEG Reports
  • Appendix 2 - XSEG Feature List
  • Appendix - CSEG Feature List
  • About Xcitium Security Solutions

How to Login to XSEG


You can login into your account at one of the following URLs using any internet browser. Your admin should tell you which one to use:

  • USA users - https://us-domeasmsp.cdome.net/user/login.zul
  • EU users - https://domeasmsp.cdome.net/user/login.zul



  •  Login to your account with the username and password that were sent to you via email after your XSEG account was created.
For security, XSEG will lock the account for 30 minutes after three failed login attempts. Please contact your administrator if you want to unlock the account immediately.

 


 

  • Click 'Forgotten your password?' if you can’t remember your password. Click here if you want help with the password retrieval process.

After first login, you might be offered the opportunity to stay signed-in if so configured your administrator:


After first login, you might be able to login on subsequent occasions without providing your credentials if so configured your administrator. A message will be shown after logging-in for the first time if this feature is enabled:



  • Click 'Yes' to enable the feature.

You can change these settings anytime in 'My Profile' > 'Change settings'. The 'Stay signed in' check-box is only available if your administrator has enabled the option for the domain.

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