Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
• How To...Tutorials
  • How To Login To XSEG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CSEG User Console
  • Login To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklisted Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CSEG Reports
• Appendix 2 - XSEG Feature List
• Appendix - CSEG Feature List
• About Xcitium Security Solutions

Log Search

The 'Log search' lets you search for sent email messages based on filters such as date range, recipient email address, sender IP and classification.

Search your outgoing emails in logs

• Click 'Outgoing' on the left then 'Log search'

The 'Log search (Outgoing)' interface opens:

• Date range: The date range for which you want to search for the sent mails.

• Message ID: Enter a unique message identifier (optional )

• Sender: The currently logged in user name will be displayed in this field.

• User: The username of the outgoing email address that was used for your outgoing mails. Please note that even though many users may be configured with the same username for their outgoing mails, only the mails sent by you will be displayed for the search.
  

• Recipient: The email address of the recipient (for example, 'testuser1@domain.in') that you want to search for sent mails.

• Sender IP: The IP address of the sender.

• Sender host: The sender host name.

• Classification: Select the type of email that you want to search from the drop-down options.

• Include results from the last minutes: If selected, CSEG will include messages that are currently being migrated from the filtering server to the logging server in the search results.

• Click the 'Search' button.

CSEG will search for the sent mails based on the filters entered and / or selected and display the results.

• Click the 'Download' button to download the log report of sent mails for the filters entered and/or selected.

The download dialog is shown: