Xcitium SIEM

• Introduction To CWatch Partner Portal
  • Login To Your Account
  • Add Admin Users
  • Add And Manage Customers
  • Distribute And Manage Licenses
  • Configure Customer Websites
  • Manage Notifications
  • The Customer And License Management Interface
    • View Customer Details And Licenses
  • Domain Overview
    • View Domain Details Of A Website
  • View CWatch Reports
  • Configure Additional Settings
    • Customer Portal Settings
      • Set Customer Portal Access URL
      • Customize Name Server And CDN Zone
      • Configure Hosting Access Link
    • Configure Remote Access
    • License And SSL Purchase Settings
      • Set License Upgrade/Renewal Links
      • Set SSL Certificate Purchase Link
      • Set Domain & Hosting Transfer Links
      • Set New License Purchase Link
      • Configure Upgrade Notification Messages
    • Customer Portal White Labeling And Appearance Settings
      • Configure Brand Logos
      • Configure Trust Seal Images For Your Customers Websites
      • Configure Legal Information
      • Configure Customer Portal Languages
      • Customize License Names
      • Configure Online Chat
      • Set Customer Portal Browser Tab Title
      • Select Customer Portal Options
  • Add And Manage Sub-Resellers
    • Add A Sub-Reseller
    • View Sub-Reseller Details And Licenses
    • Edit A Sub-Reseller Profile
  • Membership Plans
  • Manage Your CAM Account

View cWatch Reports

• Click 'Reports’ in the top-menu

• cWatch can generate a wide variety of reports on customer sites that you have added to your account.

• Reports include license distribution, features enabled, malware activity, backup progress, and more

 

The following types of report are available:

• Customers – Sites - Customers and domains added to your account

• Security License - The usage of different cWatch license types on your domains

• Backup License - The usage of of different backup license types on your domains

• CDN - Domains by activation of the content delivery network

• WAF - Domains by activation of the web application firewall

• DNS - Domains by activation of the domain name system service

• SSL - Domains by security certificate activation

• Malware Scanner - Domains which have malware scanning enabled

• Malware - Domains upon which malicious items were found

• CMS - Domains that have vulnerabilities specific to content management systems

• OWASP - Domains that have a top-10 vulnerability from the Open Web Application Security Project

• Blacklist - Domains that have been marked as suspicious by a blacklisting organization (e.g. Spamhaus)

• Backup - Domains on which the backup service has been activated

• Language - Breakdown of domains based on languages

Customers - Sites

• Click 'Reports' in the top-menu

• Click 'Customers - Sites' on the left

Customers

• Select the time period from the drop-down at the top left

• The graph shows the numbers of customers added at different dates within the selected period

• Place your mouse over a date to view the number of customers added on that day

• The pie-chart shows the comparison of numbers of customers added to your account and your sub-resellers' accounts

• Place your mouse over a sector to view the numbers of customers added to that account

Sites

• Select the time period from the drop-down at the top left

• The graph shows the numbers of websites added at different dates within the selected period

• Place your mouse over a date to view the number of sites added on that day

• The pie-chart shows the comparison of numbers of websites added to your account and your sub-resellers' accounts

• Place your mouse over a sector to view the numbers of sites added to that account

Security License

• Click 'Reports' in the top-menu

• Click 'Security License' on the left

• The 'Security License' report shows the numbers of domains that use different license types

Security License Report - Column Descriptions
Column Header	Descriptions
Security License	The type of cWatch license.
Auto renewal ON	Number of domains with this license type that have auto-renewal enabled
Auto renewal OFF	Number of domains with this license type that do not have auto-renewal enabled
Count	Total number of domains with the license type
%	The percentage of domains using the license type with respect to the total number of domains enrolled to your account.

• Click a license type row to view the list of domains in the 'Domain Overview' interface.

• See Domain Overview for more details.

• You can upgrade license associated with a domain from the 'Customer and License Management ' interface. See View Customer Details and Licenses for help with this.

Backup License

• Click 'Reports' in the top-menu

• Click 'Backup License' on the left

• The 'Backup License' report shows the numbers of domains that use different backup license types

Backup License Report – Column Descriptions
Column Header	Descriptions
Backup License	The type of backup license.
Auto renewal ON	Number of domains with this license type that have auto-renewal enabled.
Auto renewal OFF	Number of domains with this license type that do not have auto-renewal enabled.
Count	Total number of domains with the license type.
%	The percentage of domains using the license type with respect to the total number of domains activated with backup licenses.

• Click a license type row to view the list of domains in the 'Domain Overview' interface.

• See Domain Overview for more details.

• You can upgrade or renew backup license associated with a domain from the 'Customer and License Management ' interface. See View Customer Details and Licenses for help with this.

CDN

• Click 'Reports' in the top-menu

• Click 'CDN' on the left

• The 'CDN' report shows the numbers of domains that activated with content delivery network (CDN) service.

CDN Report - Column Descriptions
Column Header	Descriptions
CDN	The method by which CDN is activated for the website. There are two methods: CNAME - By changing the domain's authoritative DNS servers to Comodo DNS (CNAME) CNAME/A Record - By entering 'CNAME' and 'A' records generated explicitly for the domain by cWatch, to the site's DNS management page
Count	Number of domains using the CDN with the named activation method.
%	The percentage of domains using the activation type with respect to the total number of domains associated with your account.

 

• Click a CDN type row view the list of domains using the type in the 'Domain Overview' interface.

WAF

• Click 'Reports' in the top-menu

• Click 'WAF' on the left

• The 'WAF' report shows the statistics of domains based on activation of the web application firewall (WAF) service.

WAF Report - Column Descriptions
Column Header	Descriptions
Web Application Firewall	The status of WAF activation - enabled or disabled.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click a WAF status row to view the list of domains in which WAF is enabled or disabled in the 'Domain Overview' interface.

• See Domain Overview for more details.

DNS

• Click 'Reports' in the top-menu

• Click 'DNS' on the left

• The 'DNS' report shows the statistics based on usage of Comodo DNS service by the enrolled domains.

DNS Report - Column Descriptions
Column Header	Descriptions
DNS	Whether or not the DNS service is managed by Comodo.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click a DNS row to view the list of domains whose DNS services are managed / not managed by Comodo, in the 'Domain Overview' interface.

• See Domain Overview for more details.

• You can enable Comodo DNS service for a domain while adding it. See Configure Customer Websites for more details.

SSL

• Click 'Reports' in the top-menu

• Click 'SSL' on the left

• The 'SSL' report shows the statistics based on usage of SSL certificates deployed for the domains.

SSL Report - Column Descriptions
Column Header	Descriptions
SSL	The type of SSL certificate used by the domain. There are two types: Self SSL – The CDN edge servers use a copy of the domain’s own security certificate. cWatch Edge SSL – The CDN edge servers use a complimentary SSL certificate from Comodo/Sectigo. Using the domain's own SSL certificate provides end-to-end encryption, that is from the customer's server (where the website is hosted) and the website visitor. The complimentary SSL certificate only encrypts traffic between the CDN server and the website visitors.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click an SSL type row to view the list of domains that use their own or complimentary SSL certificate in the 'Domain Overview' interface.

• You can upload a domain's SSL certificate from the 'Domain Overview' interface

• See Upload an SSL certificate for a Website in Domain Overview for help with this.

Malware Scanner

• Click 'Reports' in the top-menu

• Click 'Malware Scanner' on the left

• The 'Malware Scanner' report shows the statistics of domains based on activation of the malware scanner service.

Malware Scanner Report – Column Descriptions
Column Header	Descriptions
Web Application Firewall	Status of malware scanner activation - enabled or disabled.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click either row to view the actual domains in the category.

• You can enable the malware scanner for a domain in the 'Domain Overview' interface.

• See Activate Malware Scanner for a Website in Domain Overview for more details.

Malware

• Click 'Reports' in the top-menu

• Click 'Malware' on the left

• The 'Malware' report shows the statistics based on domains identified with malware.

Malware Report – Column Descriptions
Column Header	Descriptions
License	Whether malware is found or not.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click any row to view the actual domains in the category.

• You can enable the malware scanner for a domain in the 'Domain Overview' interface.

• See Activate Malware Scanner for a Website in Domain Overview for more details.

CMS

• Click 'Reports' in the top-menu

• Click 'CMS' on the left

• The CMS report shows the statistics based on domains identified with vulnerabilities in their content management system (CMS).

CMS Report – Column Descriptions
Column Header	Descriptions
CMS Vulnerability	Whether vulnerability is found or not.
Count	Number of domains
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click any row to view the actual domains in the category.

• You can configure CMS vulnerability scans on a domain in the customer portal.

• See Login to a Customer Account and Manage their Websites in Domain Overview if you need help on logging-in to the customer portal.

• See https://help.comodo.com/topic-285-1-848-11012-CMS-Vulnerability-Scans.html for guidance on running or scheduling CMS vulnerability scans.

OWASP

• Click 'Reports' in the top-menu

• Click 'OWASP' on the left

• This report shows domains which have a vulnerability in the Open Web Application Security Project (OWASP) top-ten.

OWASP Report – Column Descriptions
Column Header	Descriptions
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click any row to view the actual domains in the category.

• You can configure OWASP scans on a domain in the customer portal.

• See Login to a Customer Account and Manage their Websites in Domain Overview if you need help on logging-in to the customer portal.

• See https://help.comodo.com/topic-285-1-848-12470-OWASP-Top-10-Vulnerability-Scans.html for guidance on running or scheduling CMS vulnerability scans.

Blacklist

• Click 'Reports' in the top-menu

• Click 'Blacklist' on the left

• cWatch checks long-established blacklists of dangerous websites including 'Google Safe Browsing' and 'Phishtank' to identify whether the managed domains are blacklisted.

• The 'Blacklist' report shows the statistics based on domains identified as blacklisted.

Blacklist Report – Column Descriptions
Column Header	Descriptions
Blacklisted	Whether blacklisted or not.
Count	Number of domains.
%	The percentage of domains with respect to the total number of domains associated with your account.

• Click any row to view the actual domains in the category.

• See Domain Overview for more details.

Backup

• Click 'Reports' in the top-menu

• Click 'Backup' on the left

• The 'Backup' report shows the numbers of domains that activated for website and database backup.

Backup Report – Column Descriptions
Column Header	Descriptions
Backup	The backup type. There are three types: File backup - Domains on which only the website itself is backed-up DB backup - Domains on which only the site’s database is backed-up Both DB and File backup - Domains on which both file and database are backed-up Not enabled - The backup service has not been activated
Count	Number of domains in this category.
%	The percentage of domains using the activation type with respect to the total number of domains associated with your account.

Background Note: cWatch backup is a robust disaster recovery solution which automatically creates a backup of the website and website database at regular intervals. Using state of the art storage and security technologies, the service lets your customers quickly and easily restore their sites in the event of catostrophic data loss. cWatch backup requires a separate license for each domain. See Distribute and Manage Licenses for help to provision backup licenses to your customers See Associate Backup License to a Website for help to add a backup license to a domain See https://help.comodo.com/topic-285-1-848-15272-Back-up-your-Website.html for the backup guide.

Language

• Click 'Reports' in the top-menu

• Click 'Language' on the left

• This report shows the languages used on your customer’s domains