Xcitium SIEM

• Introduction To CWatch Partner Portal
  • Login To Your Account
  • Add Admin Users
  • Add And Manage Customers
  • Distribute And Manage Licenses
  • Configure Customer Websites
  • Manage Notifications
  • The Customer And License Management Interface
    • View Customer Details And Licenses
  • Domain Overview
    • View Domain Details Of A Website
  • View CWatch Reports
  • Configure Additional Settings
    • Customer Portal Settings
      • Set Customer Portal Access URL
      • Customize Name Server And CDN Zone
      • Configure Hosting Access Link
    • Configure Remote Access
    • License And SSL Purchase Settings
      • Set License Upgrade/Renewal Links
      • Set SSL Certificate Purchase Link
      • Set Domain & Hosting Transfer Links
      • Set New License Purchase Link
      • Configure Upgrade Notification Messages
    • Customer Portal White Labeling And Appearance Settings
      • Configure Brand Logos
      • Configure Trust Seal Images For Your Customers Websites
      • Configure Legal Information
      • Configure Customer Portal Languages
      • Customize License Names
      • Configure Online Chat
      • Set Customer Portal Browser Tab Title
      • Select Customer Portal Options
  • Add And Manage Sub-Resellers
    • Add A Sub-Reseller
    • View Sub-Reseller Details And Licenses
    • Edit A Sub-Reseller Profile
  • Membership Plans
  • Manage Your CAM Account

Add Admin Users

• This section explains how to add fellow admins to the partner portal and assign them permissions.

• You can skip this section if you do not want to add additional admins.

Add an admin

• Login to the cWatch partner portal

• Click the user icon at the top-right and select 'Users':

• This opens a list of existing admins

• Click the 'add user' icon -
  

• This opens the admin config screen:

• Specify the new admin's name, email address and contact details

• Create and confirm a password for the admin

• Use the permission switches to enable or disable specific privileges

• Click 'Add'

• You need to communicate the password to the user.

• They can login to the portal at https://partner.cwatch.comodo.com/#/loginwith their email address and password.

• We strongly recommend new admins change their password after first login.

Permissions - click the following links for explanations on each privilege:

Add a customer Add a site Deactivate License Distribute Paid License Distribute Trial / Free License Export to CSV Customer Portal Login as Create 'Malware removal request' Manage SSL Set FTP/sFTP and enable scanner Manage Notifications  Manage Reports

Import Customer Import Site Send activation mails to customers Update License Auto-Renewal Upgrade license / Put license into use Get and update 'Click to Buy' links Get and update SSL link Edit your profile Purge cache Remove Site Set cache settings

Edit a user

• Click the user icon at top-right and select 'Users'

• Place your mouse over a user row

• Click the 'Manage' button that appears in the 'Action' column:

The user profile screen opens:

• Edit the details of the user as required. Note - The email address of the user is not editable.

• Click 'Update' to save your changes

Remove a user

• Click the user icon at top-right and select 'Users'

• Place your mouse over a user row

• Click the 'Manage' button that appears in the 'Action' column:

The user profile screen opens as shown above:

• Click 'Delete User'

A confirmation screen appears:

• Enter the email address of the user and click 'Delete'

The user is removed from the partner portal. All data associated with the user is also deleted.