• Introduction To Xcitium Secure Email Gateway - MSP
• How To...Tutorials
  • How To Login To XSEG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CSEG User Console
  • Login To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklisted Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CSEG Reports
• Appendix 2 - XSEG Feature List
• Appendix - CSEG Feature List
• About Xcitium Security Solutions

CSEG  Reports

Comodo Secure Email Gateway MSP allows you to subscribe to quarantine reports. You can choose to receive reports on a daily, weekly or monthly basis.

Each report contains statistics on mails that were sent to you, but instead moved to quarantine. The report also shows the sender, recipient, date and attachments of each mail. Click the subject line to open the mail in a new window.

• By default, reports are disabled for new users. Reports can be enabled or disabled for a user in Account management > Manage Report Subscriptions.

You can subscribe to receive reports daily, weekly or monthly at the selected hour.

• Daily - The report is generated and emailed to you daily.

• Weekly - The report is generated and emailed to you every seventh day from the date set in the 'Start date' field. The report will contain details of the mails quarantined during the past seven days.

• Monthly - The report is generated and emailed to you every 30th day from the start date set in the 'Start date' field. The report will contain details of the mails quarantined during the past 30 days.

An example of a Quarantine summary report is shown below:

• Click a 'Subject' link to open the mail in a new CSEG window. You need to login to CSEG to read the mail in the new window.