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Xcitium Secure Email Gateway MSP

Xcitium Secure Email Gateway MSP

User Guide

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The CSEG User Console > User Account Management > Manage Subscriptions To Summary Reports
  • Introduction To Xcitium Secure Email Gateway - MSP
  • How To...Tutorials
    • How To Login To XSEG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CSEG User Console
    • Login To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklisted Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CSEG Reports
  • Appendix 2 - XSEG Feature List
  • Appendix - CSEG Feature List
  • About Xcitium Security Solutions

Manage Subscriptions to Summary Reports


  • The 'Manage report subscriptions' section lets you sign up for quarantine summary reports.
  • These reports list all mails sent to you that were identified as spam and placed in quarantine.
  • The reports are sent to your email address.
  See CSEG Reports - an Overview section has more details on their content.


Note: Your account admin should have enabled this feature for you. If enabled, you should see 'Manage report subscriptions' under 'Account management'.


Configure report subscription for a user

  • Click the 'Account management' on the left then click the 'Manage report subscriptions'.




The 'Manage report subscriptions' interface opens:




  • Select 'Enabled' check-box if you want to receive the periodical Quarantine summary reports.
    • Leave the 'Send empty' checkbox unchecked if you do not want to receive empty reports.
      • Select the frequency of the report to be sent to you from the 'Hour', 'Day of month' or 'Day of week' columns.
      • Hour - The reports are generated and sent at the selected hour of the day or date chosen from 'Day of month' or 'Day of week' columns.
      • Day of month - The reports are generated and sent every day or on the specific day every month chosen at the hour selected from the 'Hour' column.
      • Day of week - The reports are generated and sent every day or on the specific day every week chosen at the hour selected from the 'Hour' column.
      • Start date - Shows the begin date of the report generation depending on the options chosen (as per Greenwich Mean Time (GMT)).
      • Report length - Shows the period of the report that are generated depending on the options chosen.
      • Click 'Save' for your settings to take effect.
      • Click 'Reset settings to default' button to configure default report generation period. The report is generated every 24 hours starting from last report generated time or from 00:00 hours.

       

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