Xcitium SIEM

• Introduction To CWatch Partner Portal
  • Login To Your Account
  • Add Admin Users
  • Add And Manage Customers
  • Distribute And Manage Licenses
  • Configure Customer Websites
  • Manage Notifications
  • The Customer And License Management Interface
    • View Customer Details And Licenses
  • Domain Overview
    • View Domain Details Of A Website
  • View CWatch Reports
  • Configure Additional Settings
    • Customer Portal Settings
      • Set Customer Portal Access URL
      • Customize Name Server And CDN Zone
      • Configure Hosting Access Link
    • Configure Remote Access
    • License And SSL Purchase Settings
      • Set License Upgrade/Renewal Links
      • Set SSL Certificate Purchase Link
      • Set Domain & Hosting Transfer Links
      • Set New License Purchase Link
      • Configure Upgrade Notification Messages
    • Customer Portal White Labeling And Appearance Settings
      • Configure Brand Logos
      • Configure Trust Seal Images For Your Customers Websites
      • Configure Legal Information
      • Configure Customer Portal Languages
      • Customize License Names
      • Configure Online Chat
      • Set Customer Portal Browser Tab Title
      • Select Customer Portal Options
  • Add And Manage Sub-Resellers
    • Add A Sub-Reseller
    • View Sub-Reseller Details And Licenses
    • Edit A Sub-Reseller Profile
  • Membership Plans
  • Manage Your CAM Account

View Domain Details of a Website

• Click the 'Domain Overview' tab

• Click on the domain whose details you want to view:

The 'Domain Details' screen has five tabs:

• Customer and License - Customer login, language and license details.

• Detection - Results of the most recent malware, vulnerability and reputation scans.

• Trust - SSL certificate used by the site. Trust seal configuration

• Backup - Backup configuration on the site

• Protection - CDN, WAF and DNS configuration

Customer and License

• Click the 'Customer and License' tab (if it is not already open)

• Customer - Details of the customer account with which the domain is associated

• Security License - The protection features applied to the site depends on the license type.

• Backup License - Storage space and backup / restore options depend on the license type.

• You can upgrade the security and backup licenses from the 'Customer and License Management’ screen. See View Customer Details and Licenses for help with this.

Detection

• Click the 'Detection' tab

• Malware - Whether malware scanner is activated on the website and the result of the most recent malware scan.

 

• You can enable the malware scanner for a domain in the 'Domain Overview' interface.

 

• See Activate Malware Scanner for a Website in Domain Overview for more details.

 

• Vulnerability – The results of the most recent OWASP and CMS vulnerability scans run on the website.

• You can configure OWASP and CMS vulnerability scans on a domain in the customer portal.

• See Login to a Customer Account and Manage their Websites in Domain Overview if you need help on logging-in to the customer portal.

• See https://help.comodo.com/topic-285-1-848-11492-Comodo-Vulnerability-Scans.html for guidance on running or scheduling vulnerability scans.

• Reputation - The trustworthiness of the site according to key security indicators.

Trust

• Click the 'Trust' tab

• SSL - The type of SSL certificate used by the domain. There are two types:

• Self SSL – The CDN edge servers use a copy of the domain’s own security certificate.

• cWatch Edge SSL – The CDN edge servers use a complimentary SSL certificate from Comodo/Sectigo.

Using the domain's own SSL certificate provides end-to-end encryption, that is from the customer's server (where the website is hosted) and the website visitor. The complimentary SSL certificate only encrypts traffic between the CDN server and the website visitors.

• You can upload a domain's SSL certificate from the 'Domain Overview' interface

• See Upload an SSL certificate for a Website in Domain Overview for help with this.

• Trust Seal - Whether trust seal is configured for the website

• The 'Trust Seal' is a badge that your customers can put on their website to prove the site is malware-free and enjoys 24/7 threat protection.

• This reassures end-users that the site is safe, helping to build the trust so often needed to convert visitors into paying customers.

• There are two types of trust seal:

• 'Malware Free' - Displays if the site is not blacklisted and has no malware.

• 'Protected' - Displays if the site is not blacklisted, has no malware, and both the CDN and Web Application Firewall (WAF) are active.

• You can configure trust seal for a domain in the customer portal.

• See Login to a Customer Account and Manage their Websites in Domain Overview if you need help on logging-in to the customer portal.

• See https://help.comodo.com/topic-285-1-848-13683-Add-Trust-Seal-to-your-Websites.html for guidance on placing the trust seal on a website

Backup

• Click the 'Backup' tab

• File – Whether website files backup is activated for the domain

• Database - Whether website database backup is activated for the domain and kind of database backup used.

• Schedule – Whether a backup schedule has been configured for the website

Background Note: cWatch backup is a robust disaster recovery solution which automatically creates a backup of the website and website database at regular intervals. Using state of the art storage and security technologies, the service lets your customers quickly and easily restore their sites in the event of catostrophic data loss. cWatch backup requires a separate license for each domain.   See Distribute and Manage Licenses for help to provision backup licenses to your customers See Associate Backup License to a Website for help to add a backup license to a domain

• You can configure backup options and schedule in the customer portal.

• See Login to a Customer Account and Manage their Websites in Domain Overview if you need help on logging-in to the customer portal.

• See https://help.comodo.com/topic-285-1-848-15272-Back-up-your-Website.html for the backup guide

Protection

• Click the 'Protection' tab

• Protection - The type of content delivery network (CDN) and the method by which CDN is activated on the domain

There are two methods:

• CNAME - By changing the domain's authoritative DNS servers to Comodo DNS (CNAME)

• CNAME/A Record - By entering 'CNAME' and 'A' records generated for the domain by cWatch, to the site's DNS management page

• WAF - Whether the web application firewall is activated for the domain.

• DNS - Whether the website is configured to use DNS managed by Comodo.

• You can configure CDN and WAF settings for a domain in the 'Domain Overview' interface.

• See Configure a website for cWatch Protection in Domain Overview for more details.