Purchase a License
Two types of licenses are available for Secure Internet Gateway:
- Gold – Free for enterprises and
MSPS .
-
Platinum – Paid version with several additional features
Click here to compare packages.
They are two ways to obtain a license:
- Stand-alone customers - Sign-up for a free subscription at https://www.Xcitium.com/cdomeshield/freelicense/
- Xcitium customers (enterprise and MSP licenses) - Secure Internet Gateway is automatically activated in your account
Sign up for a gold license
- Click 'Start Now'
- You are taken to the sign-up page:
- Click 'Enterprise' to open the package selection page
Click 'Get Started for Free' in the first column:

- Next, provide your account details and accept the end user license agreement:
- Email - Enter your contact mail address. Order confirmations and license keys are sent to this address. This address doubles up as your Secure Internet Gateway username.
- Password and Confirm Password - Create a passphrase to login to Secure Internet Gateway
- End user license agreement - Read and agree to the terms and conditions
- Click 'Finish'
The license confirmation screen is shown for 5 seconds before the setup wizard starts
-
Click 'Secure my network now!' to start the wizard. See Setup Wizard - Add Networks for help
with this .

- Click 'Skip Wizard' if you plan to enroll your network later.
Purchase a Platinum package
There are two ways to get a platinum license:
- Signup for a new license
Upgrade a Gold license – Existing customers can upgrade their licensein the Secure Internet Gateway interface. Open Secure Internet Gateway > Click 'Account' > Click 'Buy'
The rest of this section explains how to buy a new Platinum license.
Purchase a new Platinum license
- Click 'Start Now'
- You are taken to the sign-up page:
- Click 'Enterprise'
- This opens the package selection page:

- Click 'Buy Now' under 'Secure Internet Gateway Platinum for Enterprises'
- The next step is to provide your account details and accept the
end user license agreement

- Email - Enter your contact mail address. Order confirmations and license keys are sent to this address. This address doubles up as your Secure Internet Gateway username.
- Password and Confirm Password - Enter a passphrase for logging-in to your Secure Internet Gateway account. This also serves as password for your Xcitium account
- End user license agreement – Read and agree to the terms and conditions
- Click 'Choose License'.
The next step is to configure your package and provide your payment information:
- Select License Period - Choose monthly or yearly
users - Specify exactly how many users you want to protectNumber of
Enter your payment card information and click 'Finish'
You will receiveorder confirmation and license emails
You can now login to Secure Internet Gateway at https://shield.dome.Xcitium.com/login.
-
Xcitium customers - https://Xcitium.com/
A Secure Internet Gateway Gold license is automatically activated in your account when you sign-up for a Xcitium account.
Upgrade to a Platinum license
- Login to your Xcitium account
- Click 'Management' > 'Applications'
- Select 'Secure Internet Gateway' then click 'Subscriptions' > ‘Add New Subscription’
- The account username is pre-populated.
- Enter your Xcitium password and click 'Login'

- Activate Selected - Platinum licenses bought via your Xcitium Accounts Manager (CAM) account can be activated for use in Xcitium
- Buy New - Purchase a new Platinum license.
- Select the number of users you require and the term of the license:
- Click 'Next' and complete the customer information form.
- Agree to the terms and conditions and click 'Next'
- Complete your payment details
- Click 'Next' to place your order. Your license will be added to
your account .
- The next step is to activate the new license
- Click 'Management' > 'Applications'
- Select 'Secure Internet Gateway' then click the 'Subscriptions' tab
- Click 'Add New Subscription'
- Enter your Xcitium password and click 'Login'
- The Secure Internet Gateway licenses added to your account are shown as a list
- Select the new license and click 'Activate Selected'
Compare Secure Internet Gateway Packages
Secure Internet Gateway – Package Details |
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Feature |
Gold - Free - Enterprises & MSPs |
Platinum For Enterprises |
Platinum For MSPs |
Control, monitor & manage multiple companies |
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Create internal IP, subnet, IP block and |
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Monitoring of internal IPs |
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Encrypt all DNS traffic |
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Resolve virtual appliances to your sites. |
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Bypass domains to internal DNS servers (needed for Active Directory sites) |
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Control DNS egress points of your networks by site and DNS server. |
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All packages include the following:
- Anycast DNS
- Protection against advanced threats
- Stop malicious domain requests and IP responses
- Off-network protection
- Enforce policies & gain visibility
- Customizable block pages
- Real-time,
full customizable reporting
- Protect mobile devices (iOS and Android)
- Domain filtering
- Use real-time updated Threat Intelligence of Xcitium Threat Research Labs
- Multi-office & roaming user protection
- 24 x 7 email support
DNS Requests Limitation for Licenses
- Platinum License
- Unlimited DNS requests
- Gold license
- DNS requests are capped at 300 K for the account. Account = requests from all your endpoints/networks.
- DNS requests are mainly used up by first-time requests to external sites. Subsequent requests for the same site are handled by the local cache until TTL expires.
- Requests to the Secure Internet Gateway Portal are not included in the 300 K limit.
- Once 300 K limit is reached:
- You need to upgrade to Platinum license to continue the service.