• Introduction To Xcitium Secure Internet Gateway
  • Purchase A License
  • Login To Secure Internet Gateway
  • Setup Options Explained
    • Tutorial To Add Networks To Secure Internet Gateway
    • Tutorial To Add Roaming Endpoints To Secure Internet Gateway
    • Tutorial To Add Mobile Devices
    • Tutorial To Deploy XSIG Virtual Appliances
    • Setup Wizard - Add Networks
    • Setup Local Resolver Virtual Machines And Import Sites
• The Admin Console
• The Dashboard
  • Web Overview
  • Security Overview
  • View Logs
• Add Networks, Roaming Endpoints And Mobile Devices
  • Add Networks
  • Add Roaming Endpoints
  • Add Mobile Devices
  • Manage Imported Sites And Virtual Appliances
    • Add Internal Networks
    • Add Internal Domains
• Manage XSIG Rules
  • Manage Security Rules
  • Manage Category Rules
  • Manage Domain Blacklist And Whitelist
  • Manage Block Pages
  • Manage Cloud Browser Settings
• Apply Policies To Networks And Roaming/Mobile Devices
• Domain Classification Requests
• View Protection Details By Customer
• Reports
• Read Testimonials
• View Account Details
• Appendix - Ports, IP Nos Allowed For SIG Roaming Agent And Local Resolver
• About Xcitium Security Solutions

View Account Details 

• The 'Account Info' page shows user information, total DNS requests for the month, and licenses associated with your account.

• You can also upgrade your free licenses to a Platinum license. See Compare Secure Internet Gateway Packages to see what features come with each license.

• Click 'Account' to open the account info page:

• Username / Email – Address that was used to sign-up for the account. System notifications are sent to this address.

• User Type – Kind of account - MSP or Enterprise

• Joining Date – Date you subscribed to Secure Internet Gateway
  

Total DNS Requests

• Shows the number of requests received by Secure Internet Gateway from the enrolled devices for the current month.

• The number of requests you can make depends on your license type:

• Platinum license

• Unlimited DNS requests

• Gold license

• DNS requests are capped at 300 K per month for the account. Account = requests from all your endpoints/networks.

• The request limit is reset to 0 (zero) at the beginning of each month

• DNS requests are mainly used up by first-time requests to external websites. Subsequent requests for the same site are handled by the local cache until TTL expires.

• Requests to the Secure Internet Gateway Portal are not included in the 300 K limit.

Licenses

• License Type - XSIG subscription type

• Retrieval Date - Date of subscription. For Gold, this is the day you signed up. For Platinum, it is the day you purchased the license.

• Expiration Date - Subscription end date.

• Status - Whether or not the license is active

• # Of Endpoints – Endpoint selection range for the license

• Quantity - Number of endpoints subscribed

Enterprise/Gold license holders can upgrade to a Platinum license by clicking the 'Buy' button.