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Xcitium Secure Internet Gateway

Xcitium Secure Internet Gateway

Admin Guide Version

English

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  • Introduction To Xcitium Secure Internet Gateway
    • Purchase A License
    • Login To Secure Internet Gateway
    • Setup Options Explained
      • Tutorial To Add Networks To Secure Internet Gateway
      • Tutorial To Add Roaming Endpoints To Secure Internet Gateway
      • Tutorial To Add Mobile Devices
      • Tutorial To Deploy XSIG Virtual Appliances
      • Setup Wizard - Add Networks
      • Setup Local Resolver Virtual Machines And Import Sites
  • The Admin Console
  • The Dashboard
    • Web Overview
    • Security Overview
    • View Logs
  • Add Networks, Roaming Endpoints And Mobile Devices
    • Add Networks
    • Add Roaming Endpoints
    • Add Mobile Devices
    • Manage Imported Sites And Virtual Appliances
      • Add Internal Networks
      • Add Internal Domains
  • Manage XSIG Rules
    • Manage Security Rules
    • Manage Category Rules
    • Manage Domain Blacklist And Whitelist
    • Manage Block Pages
    • Manage Cloud Browser Settings
  • Apply Policies To Networks And Roaming/Mobile Devices
  • Domain Classification Requests
  • View Protection Details By Customer
  • Reports
  • Read Testimonials
  • View Account Details
  • Appendix - Ports, IP Nos Allowed For SIG Roaming Agent And Local Resolver
  • About Xcitium Security Solutions

View Account Details 

    • The 'Account Info' page shows user information, total DNS requests for the month, and licenses associated with your account.

      • You can also upgrade your free licenses to a Platinum license. See Compare Secure Internet Gateway Packages to see what features come with each license.
        • Click 'Account' to open the account info page:




            • Username / Email – Address that was used to sign-up for the account. System notifications are sent to this address.
            • User Type – Kind of account - MSP or Enterprise
            • Joining Date – Date you subscribed to Secure Internet Gateway

            Total DNS Requests

            • Shows the number of requests received by Secure Internet Gateway from the enrolled devices for the current month.
            • The number of requests you can make depends on your license type:
            • Platinum license
            • Unlimited DNS requests
            • Gold license
            • DNS requests are capped at 300 K per month for the account. Account = requests from all your endpoints/networks.
            • The request limit is reset to 0 (zero) at the beginning of each month
            • DNS requests are mainly used up by first-time requests to external websites. Subsequent requests for the same site are handled by the local cache until TTL expires.
            • Requests to the Secure Internet Gateway Portal are not included in the 300 K limit.

            Licenses

            • License Type - XSIG subscription type
            • Retrieval Date - Date of subscription. For Gold, this is the day you signed up. For Platinum, it is the day you purchased the license.
            • Expiration Date - Subscription end date.
            • Status - Whether or not the license is active
            • # Of Endpoints – Endpoint selection range for the license
            • Quantity - Number of endpoints subscribed

            Enterprise/Gold license holders can upgrade to a Platinum license by clicking the 'Buy' button.

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