How Shadow AI Counts Requests
A DNS request counts as AI traffic if either of these is true:
- Its category is one of the 13 AI categories.
- Its destination is one of the AI-service domains that Shadow AI recognizes.
All totals are exact counts for the selected time range, not samples scaled up. Each request is counted once. Shadow AI shows only data already available to administrators in Secure Internet Gateway: destination, time, action, device, source IP address and category.

