Xcitium Platform

• Introduction To CRM
  • Login To CRM
• The CRM Admin Console
  • View And Manage The Home Console
  • Configure Your Preferences
  • Use Search Option And Filter Option In CRM
• Marketing And Sales
  • Manage Marketing Campaigns
    • Add Campaign Records
    • Track Campaigns
    • Associate Records From Other Modules To A Campaign
    • Mass Management Of Campaigns
  • Leads
    • Create New Leads
    • Manage Leads
    • Associate Other Records With A Lead
    • Mass Management Of Leads
  • Organizations
    • Add A New Organization
    • Manage Organizations
    • Associate Records From Other Modules To An Organization
    • Mass Management Of Organizations
  • Contacts
    • Add A New Contact
    • Manage Contacts
    • Associate Records From Other Modules To A Contact
    • Mass Management Of Contacts
  • Opportunities
    • Add An Opportunity
    • Manage Opportunities
    • Associate Other Records With An Opportunity
    • Mass Management Of Opportunities
  • Quotes
    • Create Quotes
    • Manage Quotes
    • Associate Records From Other Modules To A Quote
    • Mass Management Of Quotes
  • Invoices
    • Create An Invoice
    • Manage Invoices
    • Associate Asset Records To An Invoice
    • Mass Management Of Invoices
  • Sales Orders
    • Add A Sales Order
    • Manage Sales Orders
    • Associate Records From Other Modules To A Sales Order
    • Mass Management Of Sales Orders
  • Import And Export Records
  • Emails
• Inventory
  • Assets
    • Create An Asset Record
    • Manage Assets
    • Mass Management Of Assets
  • Products
    • Add A Product
    • Manage Products
    • Associate Records From Other Modules To A Products
    • Mass Management Of Products
  • Services
    • Add Services
    • Manage Services
    • Associate Records From Other Modules To Service
    • Mass Management Of Services
  • Price Books
    • Add Price Books
    • Manage Price Books
    • Mass Management Of Price Books
  • Vendors
    • Add A Vendor
    • Manage Vendors
    • Associate Records From Other Modules To Vendors
    • Mass Management Of Vendors
  • Purchase Orders
    • Add A Purchase Order
    • Manage Purchase Orders
• Tools
  • Email Templates
  • Add Website Bookmarks
  • View And Manage Calendars
    • Manage Shared Calendar
    • Update And Manage Calendar Entries
    • Manage Calendar Settings
  • Recycle Bin
• Analytics
  • Generate A Report
  • Manage Reports
• Configure CRM Settings
  • Configure The Picklist Editor
  • Manage Company Details
  • Configure Miscellaneous Settings
    • Outgoing Email Server Settings
    • Edit Terms And Conditions
    • Manage Currencies
    • Manage Tax Calculations
• Custom Views
• About Comodo Security Solutions

Mass Management of Vendors

You can perform the same action on multiple vendors records at once. This is useful when you are updating details that are common to a set of vendor records.

Manage multiple records:

• Click 'All' > 'Vendors' to open the list of vendors

• Select the vendors you want to work on using the check-boxes to the left

• Click the 'Actions' button

• Select the action you wish to perform.

• Mass management actions include 'edit', 'delete', 'send email', 'de-duplicate', 'import' and 'export'

 

Tip: If you want to update the details of a single vendor record: Open the 'Vendors List', click a vendor name then click the 'Edit' button. See 'Manage Vendors' for more details.

The interface allows you to:

• Edit mass vendor records

• Delete vendor records

• Send email

• Import / export vendor records

• Find duplicate vendor records

Edit common details of several vendor records

• Click 'All' > 'Vendors' to open the 'Vendors List' interface

• Select the vendors you want to edit

• Click 'Actions' > 'Edit'

The 'Mass Editing Vendor' pop-up will appear:

This interface contains three tabs:

• Vendor Details – Specify common details for vendor name, email, website, assignee and more

• Address details – Specify a common address for the vendors

• Description Details – Specify a common description for the vendors

Click 'Save'.

Delete vendor records

Vendor records that are no longer required can be removed.

• Click 'All' > 'Vendor' to open the 'Vendor List' interface

• Select the vendors you want to delete

• Click 'Actions' > 'Delete'

• Click 'Yes' in the confirmation dialog to remove the record(s)

Send Email

 

You can send mails to multiple vendors at once. All vendors should have a primary email contact.

• Click 'All' > 'Vendors' to open the 'Vendor List' interface

• Select the vendors you want to email

• Click 'Actions' > 'Send Email'

• This will open the email editor with the email addresses of all selected vendors in the 'To' field

• Compose your email OR click 'Select Email Template'

• Click 'Send' or 'Save as draft' as required.

Import / export vendor records

Export:

• Click 'All' > 'Vendor'

• (Optional) Manually select the vendors you wish to export

• Click 'Actions' > 'Export'

• Choose whether to export selected records, all visible records, or all records

• Click 'Export Vendors'.

• The vendors will be exported to a .csv file

Import:

• Click 'All' > 'Vendors'

• Click 'Actions' > 'Import'

• Browse to the file containing your vendor records

• Specify the format of your file (.csv or .vcf)

• Click 'Next' to begin the import.

See 'Import and Export Records' for more information.

Find duplicates

• Click 'All' > 'Vendors' to open the 'Vendors' interface

• Click 'Actions' > 'Find Duplicates'

• Click in the 'Available Fields' box and choose the vendor associated fields from the drop down. 'Ignore empty values' means the CRM will not consider matching blank fields as an indication of a duplicate.

• 'Ignore empty values' - The CRM will not consider matching blank fields as indicating a duplicate.

• Click 'Find Duplicates' to start the search.

Any duplicates found will be listed as follows:

• Delete duplicates - Use the check-boxes on the left to select the records you want to delete

• Click 'Delete' button 

• Merge duplicate records - Use the check-boxes under 'Merge Select' to choose the records you want to merge

• Click the 'Merge' button.  

 

• Next, you have to specify which information to include in the merged record:

• The record selected in the header row is the 'primary' record. This is the one that will be kept after the merge

• You can change the primary record by choosing a different record

• Select the field row values that you want to retain. Please note you can select only one value from each record

• Click 'Merge'. The information will be merged into a single record in the 'Vendors' interface.