Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Reported Spam Report

The reported spam report provides details of mails that were reported as spam by the administrators as well as by the users with appropriate privileges. This also includes details of mails uploaded from the 'Report Spam' interface.

The report can be subscribed to be received hourly, daily, weekly, monthly or yearly. 

• Hourly - The reports are generated and sent every hour to the administrators through email.

• Daily - The reports are generated and sent daily to the administrators through email.

• Weekly - The reports are generated and sent to the administrators through email on every seventh day from the start date set in the 'Start date' field. The report contains details of the mail activities for the domains during the past seven days. The first report is sent on the start date and contains the statistics for the remaining days of the week from the day of configuration and subsequently every seven days.

• Monthly - The reports are generated and sent to the administrators through email on every 30th day from the start date set in the 'Start date' field. The report contains details of the mail activities for the domains during the past 30 days. The first report is sent on the start date and contains the statistics for the remaining days of the month from the day of configuration and subsequently every 30 days.

• Yearly - The reports are generated and sent to the administrators through email on every 365th day from the start date set in the 'Start date' field. The report contains details of the mail activities for the domains during the past 12 months. The first report is sent on the start date and contains the statistics for the remaining months of the year from the day of configuration and subsequently every 12 months.

An example of a reported spam report is shown below: