Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Blacklist Senders Per User

 

• Allows admins to prevent certain senders from sending mail to specific users.

• This feature is useful in scenarios where you want to allow mails from a particular sender to all users in the domain but want to block the sender for a particular recipient in the domain.

• Senders can be added manually, imported from a CSV file and from a user request.

Configure sender blacklist per user

• Click 'Domain Rules' > 'Blacklist senders per user' in the left-hand menu:

The 'Blacklist senders per user' interface opens:

 

• Sender – Blackisted sender’s email address

• Recipient – User name of the recipient

• Created date – Date and time the blacklist sender was added

From this interface you can: 

• Add senders to blacklist per user 

• Export the list to CSV file for use in future 

• Remove senders from blacklist senders per user list

Add Senders to Blacklist Per User

• Manually add senders 

• Import senders from a CSV file 

• Add senders from Blacklist requests from users

Manually add senders

You can manually specify the senders to be blacklisted for specific recipients.

Manually add senders to blacklist per user basis  

• Click the 'Add' button

The 'Add sender' dialog opens:

• Sender - Enter the sender's username in the first textbox and sender's email domain name after the @ symbol in the first row.

• Recipient - Enter the recipient's username in the first text box in the second row. Note: The recipient should be a valid user.

• Click 'Save' button. Repeat the process to add more blacklisted senders for the user.
  

The list is updated and displayed:

Import senders from a CSV file

Administrators can import multiple senders at a time from a comma separated values (CSV) file to sender blacklist per user. The list of blacklisted senders and respective recipients can be created using notepad or a speadsheet application like MS Excel or OpenOffice Calc and saved in .csv format. Each line in the .csv file should contain the sender's email address and the username of the recipient or sender's email address and the recipient's email address, separated by a comma. An example is shown below:

sender1@anydomain.com, recipient1

sender2@anydomain.com, recipient2@domain.com

sender3@somedomain.com, recipient3

Import senders to blacklist from a CSV file 

• Click the 'Import from CSV file' button from the 'Blacklist senders per user' interface.

The 'Upload' dialog appears:

• Click 'Upload', navigate to the location where the CSV file is saved and click the 'Open' button. The maximum size of the file that can be uploaded is 9 MB.
  

The upload is placed in import tasks queue and the progress of the upload is displayed. If you want to remove the upload from the queue, click the 'Cancel import from CSV file' button. The 'Cancel import from CSV file' deletes only the remaining part of not imported task.

On completion of the upload process, the result is displayed.

The sender blacklist per user from the CSV file is uploaded and the administrator who carried out the task receives a notification about the import task completion.

Add senders from Blacklist requests from users

The administrator can add senders to blacklist based on the requests of the users. See Email Management > Blacklisted Requests for more details.

Export the blacklist senders per user list to CSV file

The administrator can save the blacklist senders per user list by exporting it as a CSV file. If required in future, the administrator can import the users from the csv file, for example for a new account or after a reset.

Export the list

• Click the 'Export to CSV file' button
  

A file download dialog is displayed.

• Click 'OK' to save the file.

Delete Senders from the Blacklist 

• To delete sender(s) from the blacklist, select them from the list and click the 'Delete' button.

• Click 'OK' in the confirmation dialog.