Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Validate Domains

All domains in CSEG MSP have to be validated in order to demonstrate your ownership of the domains. This can be done in two ways:

• The first method is to configure the MX record for the domain to the CSEG service before adding the domain in the CSEG interface. When you add this domain it will be automatically validated since only a person in control of the domain is able to modify MX records. See 'Configure MX Record' for details about configuring MX record to CSEG.

• The second method is to add the domain to CSEG first then validate ownership by providing an authentication code sent to postmaster@your domain.com

The following tutorial explains the second method. Please note that domains which have not been validated will be grayed out and marked as 'False' in the 'Activated' column.

Validate a domain

• Click the 'Domains' menu item on the left

• Select the domain and click the 'Validate domain' button

• The 'Validate domain' dialog opens:

A mail containing the validation code is sent to postmaster@your-domain.com immediately after adding a domain.

• Click 'Resend email' to send this mail again.

• Enter the code the field and click 'OK'

CSEG will verify the code and, if successful, the domain is activated:

Non-validated domains should be validated within 24 hours or they will be automatically removed from the interface.