Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Local Recipients

 

CSEG can perform cached recipient call-outs to check whether recipient email addresses actually exist at the destination mail servers.

• You can configure CSEG to accept mails to valid email accounts in the destination server by enabling the 'Local Recipients' feature.

Important Note: If 'Local Recipients' feature is enabled, all recipients have to be added manually to the 'Local Recipients' interface. Otherwise, even valid users for that domain will not receive emails. Comodo recommends that this option should be used in specific cases only and is not required in normal circumstances.

Add local recipients

• Click 'Incoming' on the left then select 'Local recipients'.

The 'Local Recipients' configuration area for the selected domain will open:

• Click anywhere on the 'Filters' tab to open the filters area:

• Choose the filter by which you want to search from the first drop-down, then a condition in the 2nd text box. Some filters have a third box for you to type a search string.

• Click ‘Apply Filter’.

You can filter results by the following parameters:

• Recipient: Enter the recipient name or address in the text box (column 3) and select a condition in column 2.

Click anywhere on the 'Filters' tab to close the filters area. Click the 'Refresh' button to remove filters.

Add local recipient

• Select the 'Use local recipients' check-box and click the 'Save' button

• Click the 'Add' button

The 'Add local recipient' dialog box will open.

• Enter the recipient's in the E-mail field

• Click the 'Save' button

Repeat the process till you have added all users.

Remove a local recipient

• Select the user that you want to delete and click the 'Delete' button

• Click 'OK' to confirm.

The selected recipient will be deleted from the list.

Tip: You can select multiple recipients to delete by pressing and holding the Shift or Ctrl keys.

Import local recipients from a CSV file

You can add many new users at a time by importing from a file. The users should be saved in separate lines as shown below:

user1

user2

user3

• Click the 'Import from CSV file' to import new users from a CSV file.

• Click 'Upload', navigate to the location where the file is saved and click the 'Open' button. The maximum size of the file that can be uploaded is 9 MB.

 

The upload will be placed in the import tasks queue and the progress of the upload will be displayed.

• If you want to remove the upload from the queue, click the 'Remove import task' button.

The 'Remove import task' deletes only the remaining part of an in-progress task.

On completion of the upload process, the results will be displayed.

The local recipients from .csv file will be uploaded and the administrator who carried out the task will receive a notification about the import task completion.

 

Export local recipients as a CSV file

You can save the local recipients list as a CSV file.

• Click ‘More actions’ > ‘Export to CSV file’

The file download dialog is displayed.

• Click 'Open' to view the file with an appropriate application

• Click 'OK' to save the file to your computer.

This file can be opened with Excel or Openoffice Calc.