Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Recipient Blacklist

 

• CSEG will automatically block all emails to blacklisted recipients.

• Blocked messages are not quarantined and legitimate SMTP mail servers will send a bounce message to the sender.

Administrators can:

• Add users to the recipient blacklist

• Export the list to CSV file for use in future

• Remove users from recipient blacklist

• Reset the list - Remove all senders from the blacklist by clicking the 'Reset to default' button

Configure recipient blacklist

• Click the 'Recipient blacklist' from the 'Domain Rules' drop-down on the left
  

The 'Recipient blacklist' interface of the selected domain opens:

 

• Recipient – Blacklisted recipients’ mail address

• Created date – Date and time the user was added

Add Users to Recipient Blacklist

You can add recipients to the black list in the following ways:

• Manually add the recipients

• Import recipient from a CSV file

Manually add recipients

• Click 'Add' to add a new user to the list

The 'Add' dialog box opens:

• Enter the recipient name in the 'E-mail' textbox and click the 'Save' button. Repeat the process to add more recipients to blacklist.

• To add a particular set of recipients to blacklist, prefix or suffix the wildcard * in the 'E-mail' text field. For example, enter *.stores for all the recipients in stores department to be blacklisted.

• To add a whole domain to blacklist, enter the wildcard * in the 'E-mail' text field and click the 'Save' button. Now all the recipients in that domain are blacklisted.

The list of blacklisted recipients are displayed.

Import users to blacklist from CSV file

 

Administrators can import multiple users to the recipient blacklist from a .csv file. Specify users in separate lines. See example below:

user1@testdomain.com

user2@testdomain.com

user3@testdomain.com

• Click the 'Import from CSV file' button to import users to blacklist from a CSV file.

• Click 'Upload', navigate to the location where the file is saved and click the 'Open' button. The maximum size of the file that can be uploaded is 9 MB.
  

The upload is placed in import tasks queue and the progress of the upload is shown.

Remove the upload from the queue

• Click the 'Remove import task' button. 'Remove import task' deletes only the remaining part of an 'in-progress' task.

On completion of the upload process, the results is displayed.

 

The recipient blacklist from .csv file are uploaded and the administrator who carried out the task receives a notification about the import task completion.

Export the Recipient Blacklist to CSV file

Administrators can save the recipient blacklist by exporting it as a CSV file. If required in future, the administrator can import the users from the csv file, for example for a new account or after a reset.

Export the list

• Click the 'Export to CSV file' to save the list of blacklisted recipients as a CSV file

• Click 'OK' to save the file in your system.

Delete Users from the Recipient Blacklist

• Click ‘Reset to default’ to remove all blacklisted recipients

• To remove recipient(s), select them from the list and click the 'Delete' button

• Click 'OK' to confirm your changes.
  

The user(s) are removed from the blacklist and the mails addressed to them are allowed as per the existing filter settings in CSEG.