Xcitium Secure Email Gateway MSP

• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
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  • Manage A Domain
    • Domain Dashboard
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      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
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      • Log Search
      • Domain Aliases
      • Domain Settings
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      • Relay Restrictions
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    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
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    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
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    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
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  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
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  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

Update MX Records for Comodo DNS

1. Log in to the Comodo DNS administrative console at https://app.dnsbycomodo.com/login/ by entering your login email address and password.

2. Select the domain for which you want to update the MX records, from the "Select domain" drop down menu.

3. Click the "View / Manage" button beside the row labeled "@ (mail)".

The existing MX records will be displayed at the left hand side pane.

4. Delete the existing records by clicking the thrash can icons.

5. Set the primary mail server. Under 'Create Record':

• Enter TTL as 3600 (secs)

• Enter "1" in the 'Priority' field to set higher priority for the primary server

• Enter the FQDN of your preferred CSEG service domain in the 'Answer' field

CSEG primary service domains are:

• EU: mxpool1.spamgateway.comodo.com

• US: mxpool1.us.spamgateway.comodo.com

Click 'Save'.

6. Again click the "View / Manage" button beside the row labeled "@ (mail)" and set the secondary mail server. Under Create Record':

• Enter TTL as 3600 (secs)

• Enter "2" in the 'Priority' field to set lower priority for the secondary server

• Enter the FQDN of your preferred CSEG service domain in the 'Answer' field

CSEG secondary service domains are:

• EU: mxpool2.spamgateway.comodo.com

Please note there is no secondary service domain for the US based service. Leave it blank.

• Click 'Save'.

The MX records for your domain are updated now. But it may take up to 48 hours for the changes to take effect.

Setup should now be complete and mail filtering effected on all configured domains. If you experience problems, please open a ticket at support.comodo.com or call 1.888.COMODO (2666.6361) and have your account number ready. We have experienced technicians on hand to help troubleshoot any configuration issues.