• Introduction To Xcitium
• Sign Up For A Xcitium Account
• The Admin Console
• The Dashboard
• Manage Admins, Staff And Roles
  • Manage Admins And Staff
  • Manage Roles
  • Admin Privilege Levels
• Manage Customers
• Access Xcitium Modules
• App Store
  • Add Acronis Backup
  • Add Quote Manager
  • Upgrade Endpoint Manager
  • Add Customer Relationship Management
  • Add Xcitium Secure Email Gateway Enterprise
  • Add Service Desk
• Quick Actions
• Tool Set
• Manage Your Account
  • Update Account Details And Customize Reports
  • Xcitium Platform License Account Details
  • Account Security Settings
  • Remote Access Support
• Manage Subscriptions, Usage, Billing And Settings
  • Manage Subscriptions
  • View Usage Details
  • View Billing Details
  • Configure App Settings And Service URL
• Reports
• Notifications
• View Audit Logs
• Configure Xcitium Platform Settings
• Xcitium Support
• View Release Notes
• Appendix 1 - Dragon Platform Versions
• Appendix 2 - Charging For Managed Devices
• About Xcitium Security Solutions

Xcitium Support

Xcitium is committed to providing the highest levels of support for its products. If you need technical assistance, we offer the following convenient support services:

Online Help Guides

Xcitium help guides for all products are available at https://help.Xcitium.com. You can navigate to any guide from the main page.

• Click the help icon then 'Help Guides' to view Xcitium user guides

Each module of the application has its own dedicated help guide containing detailed descriptions.

Forum

Register at Xcitium forums and join thousands of other users discussing all aspects of our products.

You'll benefit from the expert contributions of developers and fellow users alike and can find answers to any questions you may have.

• Click 'Forum' to open the community portal at https://forum.Xcitium.com

Send Email to Support

If you are unable to find a solution in either the help guides or the forums, then please email support at techsupport@Xcitium.com

Contact Us

Support phone numbers for US and international customers.

Submit a Ticket

You can submit support tickets to Xcitium at https://support.Xcitium.com/. The site also contains an extensive knowledge-base, FAQs and tutorials.