Admin Privilege Levels
- There are three built in roles in Xcitium - 'Account admin', 'Admin' and 'Technician'.
- These roles are also available in the Service Desk and Endpoint Manager modules.
- The following tables show the privileges of each role in the Xcitium console and the individual modules:
Xcitium Console
Role |
Description |
---|---|
Account Admin |
Can access all areas of the CD console and all modules (Endpoint Manager, etc). Account admins can:
|
Admin (MSP/ Enterprise) |
MSP / Enterprise admins
have the following privileges:
|
Technician (MSP/Enterprise) |
MSP / Enterprise staff members with technician role have the following privileges:
|
Service Desk
Role |
Privileges |
---|---|
Account Admin |
|
Admin (MSP/ Enterprise) |
|
Technician (MSP/Enterprise) |
MSP / Enterprise staff members with technician role have the following privileges:
|
Endpoint Manager
Role |
Privileges |
---|---|
Account Admin |
|
Admin (MSP/ Enterprise) |
Same privileges as account admin. |
Technician (MSP/Enterprise) |
Same privileges as account admin. |