Xcitium Platform

• Introduction To Xcitium
• Sign Up For A Xcitium Account
• The Admin Console
• The Dashboard
• Manage Admins, Staff And Roles
  • Manage Admins And Staff
  • Manage Roles
  • Admin Privilege Levels
• Manage Customers
• Access Xcitium Modules
• App Store
  • Add Acronis Backup
  • Add Quote Manager
  • Upgrade Endpoint Manager
  • Add Customer Relationship Management
  • Add Xcitium Secure Email Gateway Enterprise
  • Add Service Desk
• Quick Actions
• Tool Set
• Manage Your Account
  • Update Account Details And Customize Reports
  • Xcitium Platform License Account Details
  • Account Security Settings
  • Remote Access Support
• Manage Subscriptions, Usage, Billing And Settings
  • Manage Subscriptions
  • View Usage Details
  • View Billing Details
  • Configure App Settings And Service URL
• Reports
• Notifications
• View Audit Logs
• Configure Xcitium Platform Settings
• Xcitium Support
• View Release Notes
• Appendix 1 - Dragon Platform Versions
• Appendix 2 - Charging For Managed Devices
• About Xcitium Security Solutions

Update Account Details and Customize Reports

• Click 'Management' > 'Account' > '/Enterprise Your Details'

• The account details page lets you edit company information and personalize your reports.

Open account details

• Click 'Management' > 'Account'

• The interface will open at the 'Enterprise Account Details / Enterprise Your Account' tab by default:

 

Your Account

• Edit details about your company, including name. address, contact email and phone number

• Add any notes in the rich-text editor at the bottom

• Click 'Save Changes' to apply your mods

Customize Reports

Xcitium reports contain a logo in the header and support/contact details in the footer. This section lets you provide the logo and support details shown in these reports.

• The Xcitium logo is shown on reports if you don't upload your own

• The footer is blank if you don't supply support/contact details

Customize reports

• Click 'Management' > 'Account'

• Click the 'Enterprise Account Details/Enterprise Your Account' tab

• Click the 'Upload' button then browse to the image file you want to use. Images should be .png or .jpg format with a resolution of 160x120px

• Enter your support email and phone number in the respective fields

• Click 'Save Changes'.