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Comodo Antispam Gateway

Comodo Antispam Gateway

User Guide ver 2.12

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How To...Tutorials > How To Get A New Password
  • Introduction To Comodo Antispam Gateway
  • How To...Tutorials
    • How To Login To CASG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove A User Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CASG User Console
    • Log-in To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklist Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CASG Reports
  • Appendix - CASG Comparison Table
  • About Comodo Security Solutions

How to Get a New Password

 

If you have forgotten your password, you can reset it using one of the following methods:

  • Click the 'Forgotten your password?' link under the login button
  • Request your administrator to generate a new password for you.

If you want to change your password for other reasons then login, click 'My Profile' then 'Change Password'.


Note. Only users that have successfully logged in at least once can reset their password using the 'Forgotten your password?' link. If you are a new user, contact your admin.


Generate a new password from CASG login interface

  • Visit https://antispamgateway2.comodo.com/user/ or https://us.antispamgateway2.comodo.com/user/ as appropriate
  • Click the 'Forgotten your password?' link to reset your password:



 

  • Enter your full username, including domain address. For example, 'johnsmith@exampledomain.com'. Click the 'Send password' button.




A new password is generated and sent to your email address.


Change your current password

  • Login to the CASG interface.

  • Click 'Account management' on the left then select 'My profile'.

 

 

Alternatively, click your username at top-right then select 'My Profile'.

 



This opens the ‘My Profile’ page:




  • In the 'Change password' section, enter and confirm your new password then click 'Save'.

You will see a confirmation as follows:

 

     

  • Click 'OK'.

You can now access the CASG interface with your new password.

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