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Comodo Antispam Gateway

Comodo Antispam Gateway

User Guide ver 2.12

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The CASG User Console > The User Interface > Incoming > Manage Whitelist Senders
  • Introduction To Comodo Antispam Gateway
  • How To...Tutorials
    • How To Login To CASG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove A User Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CASG User Console
    • Log-in To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklist Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CASG Reports
  • Appendix - CASG Comparison Table
  • About Comodo Security Solutions

Manage Whitelist Senders


CASG allows you to define a whitelist of senders on a per user basis.

  • All filtering checks are disabled for whitelisted senders.
  • Comodo recommends you use this option only if you are certain that the sender is trustworthy.
  • You can add senders to the whitelist from both the 'Quarantine' and 'Manage Whitelisted Senders' interfaces.
  • In either case, you can only add senders if you have the correct permissions to do so. If you do not have the permissions, please contact your administrator to add senders to the whitelist.

This section explains how to whitelist senders using the 'Manage Whitelisted Senders' interface.


Manage whitelist senders

  • Click 'Incoming' on the left and choose 'Manage whitelist senders'



Whitelisted senders for your mail account are listed:

 



From this interface users can:
  • Add senders to whitelist manually
  • Remove senders from whitelist

Note: The 'Add' and 'Delete' buttons will be available only if the administrator of your account has enabled this for you. If this is not enabled, you can just view the whitelisted senders in this interface.


  • Click the 'Sender' header to sort the entries in ascending or descending order of senders' names.
  • Click anywhere on the 'Filters' stripe to open (or close) the filters area.




  • You can filter results by sender.
  • Sender: Type a sender’s mail address in the text box (column 3) and select a condition in column 2.

Click anywhere on the 'Filters' tab to close the filters area. Click the 'Refresh' button to remove filters.

You can add multiple filters to the same search by clicking


Manually add senders to whitelist

  • Click the 'Add' button at the top.



The 'Add sender' dialog opens:

 



  • Enter the sender's username in the first text box and sender's email domain name in the second text box after the @ symbol.
  • Click the 'Save' button. Repeat the process to add more senders to whitelist.


Remove senders from whitelist

  • Select the sender(s) from the list and click the 'Delete' button.

 

  • Click 'OK' in the confirmation dialog.



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