Comodo Antispam Gateway

• Introduction To Comodo Antispam Gateway
• How To...Tutorials
  • How To Login To CASG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove A User Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CASG User Console
  • Log-in To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklist Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CASG Reports
• Appendix - CASG Comparison Table
• About Comodo Security Solutions

Log-in to the User Interface

You can login into your account at one of the following URLs using any internet browser. Your admin should tell you which one to use:

• EU users - https://antispamgateway2.comodo.com/user/

• USA users - https://us.antispamgateway2.comodo.com/user/

• Login to your account with the username and password that were sent to you via email after your CASG account was created.

For reasons, Comodo Anti-spam Gateway will lock the account for 30 minutes after three failed login attempts. Please contact your administrator if you want to unlock the account immediately.

• The length of time that accounts are locked for can be customized by contacting your Comodo account Manager.

If you have forgotten your login password, click 'Forgotten your password?' to generate a new password. Click here for more details.

After first login, you might be able to login on subsequent occasions without providing your credentials if so configured your administrator. A message will be shown after logging-in for the first time if this feature is enabled:

• Click 'Yes' to enable the feature.

You can change these settings anytime in 'My Profile' > 'Change settings'. The 'Stay signed in' check-box will only be available if your administrator has enabled the option for the domain. See 'Manage My Profile' for more details.

Once you have successfully logged-in, the CASG dashboard for your email account is displayed.

If you have aliases, you can choose any of your primary and alias email accounts from the drop-down at the top right. The CASG dashboard for the chosen account is displayed.

Depending on the settings configured by the administrator, you can access your CASG account without providing your credentials each time after logging-in the first time. You will see an alert when you are logging-in for the first time in a browser after the auto-login feature is enabled by the administrator.

Clicking 'Yes' will enable the 'Stay signed in' check box in the 'My Profile' interface. You can change the settings anytime in the 'Change settings' section from the 'My Profile' interface. The 'Stay signed in' check box will be available only if the administrator has enabled this option for the domain. See 'Manage Profile Settings' for more details.

Please note that this auto-login feature will work in the same browser that you used to access CASG and opted for this feature. If you use another browser, you have to login again. The auto-login feature will be valid for a certain period only depending on the number of days configured by the administrator. If the period expires, then you have to login again.