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Comodo Antispam Gateway

Comodo Antispam Gateway

User Guide ver 2.12

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How To...Tutorials > How To Subscribe For Quarantine Reports
  • Introduction To Comodo Antispam Gateway
  • How To...Tutorials
    • How To Login To CASG
    • How To Get A New Password
    • How To Manage Your Quarantined Mails
    • How To Use Filter Options In The Quarantined Emails Interface
    • How To Check When An Expected Email Is Not Received
    • How To Retrieve An Email Which Had A Virus Attachment
    • How To Restore Deleted Mails
    • How To Reply To Archive Mails
    • How To Subscribe For Quarantine Reports
    • How To Perform A Log Search Of Your Incoming Emails
    • How To Add Or Remove A User Yourself From Recipient Whitelist
    • How To Report Spam Emails
    • How To Perform A Log Search Of Your Outgoing Emails
    • How To Manage Whitelisted Senders
    • How To Manage Blacklisted Senders
  • The CASG User Console
    • Log-in To The User Interface
    • The User Interface
      • Incoming
        • Quarantine
        • Mail Archive
        • Report Spam
        • Log Search
        • Manage Whitelist Senders
        • Manage Blacklist Senders
      • Outgoing
        • Log Search
    • User Account Management
      • Manage Profile Settings
      • Manage Subscriptions To Summary Reports
  • CASG Reports
  • Appendix - CASG Comparison Table
  • About Comodo Security Solutions

How to Subscribe for Quarantine Reports


Comodo Antispam Gateway can periodically generate quarantine reports. These reports contain the details of emails addressed to you but moved to quarantine.
  • Subscribe for these reports in the 'Manage report subscriptions' interface so these are sent to you periodically

Note: The report subscription feature is available for you only if the administrator has enabled this feature. If enabled, the 'Manage report subscriptions' sub tab is available on the left under the 'Account management' tab.


The quarantine report contains a statistical breakdown of  the mails that were identified as spam or containing malicious content and were moved to quarantine automatically by CASG, with the details of sender, receiver, date and attachments. Clicking the subject  line in the list will open the respective mail in a new CASG window. See CASG Reports for more details.
You can subscribe to receive the reports daily, weekly or monthly. 

Configure report subscription

  • Login to CASG

  • Click 'Account management' on the left then select 'Manage report subscriptions'.



 

The 'Manage report subscriptions' interface opens:

 



  • If you want to receive the periodical Quarantine summary reports, ensure that the 'Enabled' check box is selected.
  • Leave the 'Send empty' checkbox unchecked if you do not want to receive empty reports.

  • Select the frequency of the report to be sent to you from the 'Hour', 'Day of month' or 'Day of week' columns.
  • Hour - The reports are generated and sent at the selected hour of the day or date chosen from 'Day of month' or 'Day of week' columns.
  • Day of month - The reports are generated and sent every day or on the specific day every month chosen at the hour selected from the 'Hour' column.
  • Day of week - The reports are generated and sent every day or on the specific day every week chosen at the hour selected from the 'Hour' column.
  • Start date - Shows the begin date of the report generation depending on the options chosen.
  • Report length - Shows the period of the report that are generated depending on the options chosen.
  • Click 'Save' for your settings to take effect.
  • Click 'Reset settings to default' button to configure default report generation period. The report are generated every 24 hours starting from last report generated time or from 00:00 hours.
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