Comodo Antispam Gateway

• Introduction To Comodo Antispam Gateway
• How To...Tutorials
  • How To Login To CASG
  • How To Get A New Password
  • How To Manage Your Quarantined Mails
  • How To Use Filter Options In The Quarantined Emails Interface
  • How To Check When An Expected Email Is Not Received
  • How To Retrieve An Email Which Had A Virus Attachment
  • How To Restore Deleted Mails
  • How To Reply To Archive Mails
  • How To Subscribe For Quarantine Reports
  • How To Perform A Log Search Of Your Incoming Emails
  • How To Add Or Remove A User Yourself From Recipient Whitelist
  • How To Report Spam Emails
  • How To Perform A Log Search Of Your Outgoing Emails
  • How To Manage Whitelisted Senders
  • How To Manage Blacklisted Senders
• The CASG User Console
  • Log-in To The User Interface
  • The User Interface
    • Incoming
      • Quarantine
      • Mail Archive
      • Report Spam
      • Log Search
      • Manage Whitelist Senders
      • Manage Blacklist Senders
    • Outgoing
      • Log Search
  • User Account Management
    • Manage Profile Settings
    • Manage Subscriptions To Summary Reports
• CASG Reports
• Appendix - CASG Comparison Table
• About Comodo Security Solutions

Manage Blacklist Senders

• CASG lets you to blacklist senders who frequently send you unsolicited emails

• The sender will be blocked only for you and not for other users in the domain.

• The messages from blacklisted senders will not be quarantined.

• Legitimate email sending SMTP servers will send a bounce message to the sender.

You can add senders to blacklist in three ways:

• From the 'Quarantine' interface - You can send requests to your administrator to blacklist senders by selecting the mails sent by then but added to the quarantine. See the Quarantine  section for more details.

• From the 'Archive' interface - You can send requests to your administrator to blacklist senders by selecting mails sent by them, from the 'Archive' interface. See the Mail Archive section for more details.
  

• From the 'Manage whitelist senders' interface - You can manually add or or remove senders to blacklist if your administrator has granted you sufficient permissions.

• The reminder of this section contains more details on the items above.

Manage blacklisted senders

• Click 'Incoming' on the left then select 'Manage blacklist senders'

The 'Manage blacklist senders' interface is shown with a list of senders blacklisted for your mail account.

From this interface users can:

• Add senders to blacklist manually

• Remove senders from blacklist

• Click on the 'Sender' column header to sort the entries in ascending or descending order of sender names.

• Click anywhere on the 'Filters' tab to open (or close) the filters area.

• You can filter results by sender

• Sender: Type a sender’s mail address in the text box (column 3) and select a condition in column 2.

Click anywhere on the 'Filters' tab to close the filters area. Click the 'Refresh' button to remove filters.

You can add multiple filters to the same search by clicking .

Manually add senders to blacklist

• Click the 'Add' button at the top.

The 'Add sender' dialog is displayed.

• Enter the sender's username in the first text box and sender's email domain name in the text box after the @ symbol.

• Click the 'Save' button. Repeat the process to add more senders to blacklist.

Remove senders from blacklist

• Select the sender(s) from the list and click the 'Delete' button.

• Click 'OK' in the confirmation dialog.