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Comodo Internet Security

Comodo Internet Security

Version 6.3

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General Tasks – Introduction > Manage Quarantined Items
  • Introduction To Comodo Internet Security
    • Special Features
    • System Requirements
    • Installation
      • CIS Premium – Installation
      • CIS Pro - Installation And Activation
      • CIS Complete - Installation And Activation
      • Activating CIS Pro/Complete Services After Installation
        • Activating Your License
        • Activating Your Guarantee Coverage
        • Renewal Or Upgrading Your License
    • Starting Comodo Internet Security
    • The Main Interface
      • The Home Screen
      • The Tasks Interface
      • The Widget
      • The System Tray Icon
    • Understanding Security Alerts
  • General Tasks – Introduction
    • Scan And Clean Your Computer
      • Run A Quick Scan
      • Run A Full Computer Scan
      • Run A Rating Scan
      • Run A Custom Scan
        • Scan A Folder
        • Scan A File
        • Create, Schedule And Run A Custom Scan
    • Instantly Scan Files And Folders
    • Processing Infected Files
    • Manage Virus Database And Program Updates
    • Manage Quarantined Items
    • View CIS Logs
      • Antivirus Logs
        • Filtering Antivirus Logs
      • Firewall Logs
        • Filtering Firewall Logs
      • Defense+ Logs
        • Filtering Defense+ Logs
      • Alerts Logs
        • Filtering Alerts Displayed Logs
      • Tasks
        • Filtering Tasks Launched Logs
      • Configuration Changes
        • Filtering Configuration Changes Logs
    • Manage CIS Tasks
    • View Active Internet Connections
    • View Active Process List
  • Firewall Tasks – Introduction
    • Allow Or Block Internet Access To Applications Selectively
    • Stealth Your Computer Ports
    • Manage Network Connections
    • Stop All Network Activities
    • Advanced Firewall Settings
  • Sandbox Tasks – Introduction
    • The Virtual Kiosk
      • Starting The Virtual Kiosk
      • The Main Interface
      • Running Browsers Inside The Virtual Kiosk
      • Opening Files And Running Applications Inside The Virtual Kiosk
      • Configuring The Virtual Kiosk
      • Closing The Virtual Kiosk
    • Run An Application In The Sandbox
    • Reset The Sandbox
  • Advanced Tasks – Introduction
    • Create A Rescue Disk
      • Downloading And Burning Comodo Rescue Disk
    • Remove Deeply Hidden Malware
    • Submit Files
    • Identify And Kill Unsafe Running Processes
  • Advanced Settings
    • General Settings
      • Customize User Interface
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      • Log Settings
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    • Security Settings
      • Antivirus Settings
        • Real-time Scanner Settings
        • Scan Profiles
        • Exclusions
      • Defense+ Settings
        • HIPS Behaviour Settings
        • Active HIPS Rules
        • HIPS Rule Sets
        • Protected Objects
          • Protected Files
          • Blocked Files
          • Protected Registry Keys
          • Protected COM Interfaces
        • Behavior Blocker
          • The Sandbox - An Overview
            • Unknown Files - The Auto - Sandboxing And Scanning Processes
        • Configure The Sandbox
      • Firewall Settings
        • Firewall Behavior Settings
        • Application Rules
        • Global Rules
        • Firewall Rule Sets
        • Network Zones
          • Network Zones
          • Blocked Zones
        • Port Sets
      • Manage File Rating
        • File Rating Settings
        • Trusted Files
        • Unrecognized Files
        • Submitted Files
        • Trusted Vendors List
  • Comodo GeekBuddy
    • Overview Of Services
    • Activation Of Service
    • Launching The Client And Using The Service
    • Accepting Remote Desktop Requests
    • Chat History
    • Using Issue Tracker
    • Uninstalling Comodo GeekBuddy
  • TrustConnect Overview
  • Comodo Dragon
  • Comodo BackUp
  • Appendix 1 CIS How To... Tutorials
    • Enabling / Disabling Security Components Easily
    • Setting Up The Firewall For Maximum Security And Usability
    • Blocking Internet Access While Allowing Local Area Network (LAN) Access
    • Setting Up The HIPS For Maximum Security And Usability
    • Setting Up The Behavior Blocker For Maximum Security And Usability
    • Password Protect Your CIS Settings
    • Reset Forgotten Password (Advanced)
    • Running An Instant Antivirus Scan On Selected Items
    • Creating An Antivirus Scanning Schedule
    • Running Untrusted Programs Inside Sandbox
    • Running Browsers Inside Sandbox
    • Running Untrusted Programs Inside Virtual Kiosk
    • Running Browsers Inside The Virtual Kiosk
    • Restoring Incorrectly Quarantined Item(s)
    • Submitting Quarantined Items To Comodo For Analysis
    • Enabling File Sharing Applications Like BitTorrent And Emule
    • Blocking Any Downloads Of A Specific File Type
    • Disabling Behavior Blocker And Auto-Sandboxing On A Per-application Basis
    • Switching Between Complete CIS Suite And Individual Components (just AV Or FW)
    • Switch Off Automatic Antivirus And Software Updates
    • Suppressing CIS Alerts Temporarily While Playing Games
    • Renewing Your License
  • Appendix 2 - Comodo Secure DNS Service
    • Router - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows XP - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows 7 / Vista - Manually Enabling Or Disabling Comodo Secure DNS Service
  • Appendix 3 - Glossary Of Terms
  • About Comodo Security Solutions

Manage Quarantined Items


The quarantine facility removes and isolates suspicious files into a safe location before analyzing them for possible infection. Any files transferred in this fashion are encrypted- meaning they cannot be run or executed. This isolation prevents infected files from affecting the rest of your PC. If a file cannot be disinfected, then it provides a reliable safe-house until the virus database is updated- neutralizing the impact of any new virus.


The Quarantine interface can be accessed by clicking View Quarantine from the 'General Tasks' interface.




The 'Quarantine' interface displays a list of items moved to Quarantine from the results of real-time scanning, on-demand scanning and manually.



Column Descriptions

  • Item - Indicates which application or process propagated the event;
  • Location - Indicates the location where the application or the file is stored;
  • Date/Time - Indicates date and time, when the item is moved to quarantine.

For details on adding executables identified as infected files during on-demand or real time scans to Quarantine, refer to General Tasks > Scan and Clean Your Computer.


The Quarantined Items interface also allows you to:

  • Manually add applications, executables or other files, that you do not trust, as a Quarantined item
  • Delete a selected quarantined item from the system
  • Restore a quarantined item to its original location
  • Delete all quarantined items
  • Submit selected quarantined items to Comodo for analysis

Manually adding files as Quarantined Items


If you have a file, folder or drive that you suspect may contain a virus and not been detected by the scanner, then you have the option to isolate that item in quarantine.


To manually add a Quarantined Item

  1. Click the handle from the bottom of the Quarantine interface and select 'Add' from the options



  1. Navigate to the file you want to add to the quarantine and click 'Open'.



The file will be added to Quarantine. You can even send the file for analysis to Comodo, for inclusion in the white list or black list, by clicking Submit from the options.


To delete a quarantined item from the system

  • Select the item from the 'Quarantine' interface
  • Click the handle from the bottom of the interface and select 'Delete' option.

This deletes the file from the system permanently.


To restore a quarantined item to its original location

  • Select the item from the Quarantine interface
  • Click the handle from the bottom of the interface and select 'Restore' option.

 

An option will be provided to add the file(s) to Exclusions list and if 'Yes' is opted, these files will not be scanned again.

 

The file will be restored to the original location from where it was moved to Quarantine. If the restored item does not contain a malware, it will operate as usual. But if it contains a malware, it will be detected as a threat immediately, if the Real-Time Scanning is enabled or during the next scan if it is not added to Exclusions list while restoring.


To remove all the quarantined items permanently

  • Click the handle from the bottom of the interface and select 'Clear' option.
All the quarantined items will be deleted from your system permanently.


To submit selected quarantined items to Comodo for analysis

  • Select the item from the Quarantine interface
  • Click the handle from the bottom of the interface and select 'Submit' option.

You can submit the files which you suspect to be a malware or the files which you consider as safe but identified as malware by Comodo Antivirus (False Positives). Comodo will analyze all submitted files. If they are found to be trustworthy, they will be added to the Comodo safe list (i.e. white-listed). Conversely, if they are found to be malicious then they will be added to the database of virus signatures (i.e. black-listed).

  

Note: Quarantined files are stored using a special format and do not constitute any danger to your computer.

 

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