Comodo Internet Security

• Introduction To Comodo Internet Security
  • Special Features
  • System Requirements
  • Installation
    • CIS Premium – Installation
    • CIS Pro - Installation And Activation
    • CIS Complete - Installation And Activation
    • Activating CIS Pro/Complete Services After Installation
      • Activating Your License
      • Activating Your Guarantee Coverage
      • Renewal Or Upgrading Your License
  • Starting Comodo Internet Security
  • The Main Interface
    • The Home Screen
    • The Tasks Interface
    • The Widget
    • The System Tray Icon
  • Understanding Security Alerts
• General Tasks – Introduction
  • Scan And Clean Your Computer
    • Run A Quick Scan
    • Run A Full Computer Scan
    • Run A Rating Scan
    • Run A Custom Scan
      • Scan A Folder
      • Scan A File
      • Create, Schedule And Run A Custom Scan
  • Instantly Scan Files And Folders
  • Processing Infected Files
  • Manage Virus Database And Program Updates
  • Manage Quarantined Items
  • View CIS Logs
    • Antivirus Logs
      • Filtering Antivirus Logs
    • Firewall Logs
      • Filtering Firewall Logs
    • Defense+ Logs
      • Filtering Defense+ Logs
    • Alerts Logs
      • Filtering Alerts Displayed Logs
    • Tasks
      • Filtering Tasks Launched Logs
    • Configuration Changes
      • Filtering Configuration Changes Logs
  • Manage CIS Tasks
  • View Active Internet Connections
  • View Active Process List
• Firewall Tasks – Introduction
  • Allow Or Block Internet Access To Applications Selectively
  • Stealth Your Computer Ports
  • Manage Network Connections
  • Stop All Network Activities
  • Advanced Firewall Settings
• Sandbox Tasks – Introduction
  • The Virtual Kiosk
    • Starting The Virtual Kiosk
    • The Main Interface
    • Running Browsers Inside The Virtual Kiosk
    • Opening Files And Running Applications Inside The Virtual Kiosk
    • Configuring The Virtual Kiosk
    • Closing The Virtual Kiosk
  • Run An Application In The Sandbox
  • Reset The Sandbox
• Advanced Tasks – Introduction
  • Create A Rescue Disk
    • Downloading And Burning Comodo Rescue Disk
  • Remove Deeply Hidden Malware
  • Submit Files
  • Identify And Kill Unsafe Running Processes
• Advanced Settings
  • General Settings
    • Customize User Interface
    • Configure Program And Virus Database Updates
    • Log Settings
    • Manage CIS Configurations
      • Comodo Preset Configurations
      • Importing/Exporting And Managing Personal Configurations
  • Security Settings
    • Antivirus Settings
      • Real-time Scanner Settings
      • Scan Profiles
      • Exclusions
    • Defense+ Settings
      • HIPS Behaviour Settings
      • Active HIPS Rules
      • HIPS Rule Sets
      • Protected Objects
        • Protected Files
        • Blocked Files
        • Protected Registry Keys
        • Protected COM Interfaces
      • Behavior Blocker
        • The Sandbox - An Overview
          • Unknown Files - The Auto - Sandboxing And Scanning Processes
      • Configure The Sandbox
    • Firewall Settings
      • Firewall Behavior Settings
      • Application Rules
      • Global Rules
      • Firewall Rule Sets
      • Network Zones
        • Network Zones
        • Blocked Zones
      • Port Sets
    • Manage File Rating
      • File Rating Settings
      • Trusted Files
      • Unrecognized Files
      • Submitted Files
      • Trusted Vendors List
• Comodo GeekBuddy
  • Overview Of Services
  • Activation Of Service
  • Launching The Client And Using The Service
  • Accepting Remote Desktop Requests
  • Chat History
  • Using Issue Tracker
  • Uninstalling Comodo GeekBuddy
• TrustConnect Overview
• Comodo Dragon
• Comodo BackUp
• Appendix 1 CIS How To... Tutorials
  • Enabling / Disabling Security Components Easily
  • Setting Up The Firewall For Maximum Security And Usability
  • Blocking Internet Access While Allowing Local Area Network (LAN) Access
  • Setting Up The HIPS For Maximum Security And Usability
  • Setting Up The Behavior Blocker For Maximum Security And Usability
  • Password Protect Your CIS Settings
  • Reset Forgotten Password (Advanced)
  • Running An Instant Antivirus Scan On Selected Items
  • Creating An Antivirus Scanning Schedule
  • Running Untrusted Programs Inside Sandbox
  • Running Browsers Inside Sandbox
  • Running Untrusted Programs Inside Virtual Kiosk
  • Running Browsers Inside The Virtual Kiosk
  • Restoring Incorrectly Quarantined Item(s)
  • Submitting Quarantined Items To Comodo For Analysis
  • Enabling File Sharing Applications Like BitTorrent And Emule
  • Blocking Any Downloads Of A Specific File Type
  • Disabling Behavior Blocker And Auto-Sandboxing On A Per-application Basis
  • Switching Between Complete CIS Suite And Individual Components (just AV Or FW)
  • Switch Off Automatic Antivirus And Software Updates
  • Suppressing CIS Alerts Temporarily While Playing Games
  • Renewing Your License
• Appendix 2 - Comodo Secure DNS Service
  • Router - Manually Enabling Or Disabling Comodo Secure DNS Service
  • Windows XP - Manually Enabling Or Disabling Comodo Secure DNS Service
  • Windows 7 / Vista - Manually Enabling Or Disabling Comodo Secure DNS Service
• Appendix 3 - Glossary Of Terms
• About Comodo Security Solutions

Launching the Client and Using the Service

The GeekBuddy client required for the services is installed in your system automatically along with CIS Pro and Complete. For CIS Premium, it is installed automatically if you have selected the option Install Comodo GeekBuddy during installation.

You can start the client and start a live chat session with a GeekBuddy expert using any one of the following methods:

• Double click the GeekBuddy desktop icon

• Launch a chat with a qualified computer support technician by clicking this icon in the title bar controls at the top right side of the main interface.

• Launch a chat with a qualified computer support technician by clicking Help > Support > Get Live Support at the top right side of the main interface.

• Launch the GeekBuddy client directly from the Windows Start Menu - Click Start > All Programs > Comodo > GeekBuddy > GeekBuddy.

The GeekBuddy Home screen will open.

• To contact a support technician, type your issue in the field or enter the invitation code if you have it and click the 'Send' button.

You will be connected to a GeekBuddy...

...and once the connection is established, our support technician will initiate a chat with you.

• Proceed to chat now.

• Explain your problem. The technician will assess your problem with you and work with you to fix any issues.

About GeekBuddy

• Click the 'About' link at the top far right of the screen.

The About GeekBuddy information screen will be displayed.

The 'About' dialog displays the copyright and product version information. The screen also displays information about the licensee, its validity and to change the license key or activate the account.