Comodo Internet Security

• Introduction To Comodo Internet Security
  • Special Features
  • System Requirements
  • Installation
    • CIS Premium – Installation
    • CIS Pro - Installation And Activation
    • CIS Complete - Installation And Activation
    • Activating CIS Pro/Complete Services After Installation
      • Activating Your License
      • Activating Your Guarantee Coverage
      • Renewal Of Your License
  • Starting Comodo Internet Security
  • The Main Interface
    • The Home Screen
    • The Tasks Interface
    • The Widget
    • The System Tray Icon
  • Understanding Security Alerts
• General Tasks – Introduction
  • Scan And Clean Your Computer
    • Run A Quick Scan
    • Run A Full Computer Scan
    • Run A Rating Scan
    • Run A Custom Scan
      • Scan A Folder
      • Scan A File
      • Create, Schedule And Run A Custom Scan
  • Instantly Scan Files And Folders
  • Processing Infected Files
  • Manage Virus Database And Program Updates
  • Manage Quarantined Items
  • View CIS Logs
    • Antivirus Logs
      • Filtering Antivirus Logs
    • Viruscope Logs
      • Filtering Viruscope Logs
    • Firewall Logs
      • Filtering Firewall Logs
    • Defense+ Logs
      • Filtering Defense+ Logs
    • Website Filtering Logs
      • Filtering Website Filtering Logs
    • Alerts Logs
      • Filtering Alerts Displayed Logs
    • Tasks Logs
      • Filtering Tasks Logs
    • Configuration Changes Logs
      • Filtering Configuration Changes Logs
  • Get Live Support
  • View Active Internet Connections
  • View Sandboxed Processes List
• Firewall Tasks – Introduction
  • Allow Or Block Internet Access To Applications Selectively
  • Stealth Your Computer Ports
  • Manage Network Connections
  • Stop All Network Activities
  • Advanced Firewall Settings
• Sandbox Tasks – Introduction
  • The Virtual Desktop
    • Starting The Virtual Desktop
    • The Main Interface
    • Running Browsers Inside The Virtual Desktop
    • Opening Files And Running Applications Inside The Virtual Desktop
    • Configuring The Virtual Desktop
    • Closing The Virtual Desktop
  • Run An Application In The Sandbox
  • Reset The Sandbox
  • View Active Process List
• Advanced Tasks – Introduction
  • Create A Rescue Disk
    • Downloading And Burning Comodo Rescue Disk
  • Remove Deeply Hidden Malware
  • Submit Files
  • Identify And Kill Unsafe Running Processes
  • Manage CIS Tasks
• Advanced Settings
  • General Settings
    • Customize User Interface
    • Configure Program And Virus Database Updates
    • Log Settings
    • Manage CIS Configurations
      • Comodo Preset Configurations
      • Importing/Exporting And Managing Personal Configurations
  • Security Settings
    • Antivirus Settings
      • Real-time Scanner Settings
      • Scan Profiles
      • Exclusions
    • Defense+ Settings
      • HIPS Settings
      • Active HIPS Rules
      • HIPS Rule Sets
      • Protected Objects
        • Protected Files
        • Blocked Files
        • Protected Registry Keys
        • Protected COM Interfaces
        • Protected Data Folders
      • HIPS Groups
        • Registry Groups
        • COM Groups
      • Sandbox
        • The Sandbox - An Overview
          • Unknown Files - The Scanning Processes
      • Configuring The Sandbox
      • Configuring Rules For Auto-Sandbox
      • Viruscope
    • Firewall Settings
      • Firewall Settings
      • Application Rules
      • Global Rules
      • Firewall Rule Sets
      • Network Zones
        • Network Zones
        • Blocked Zones
      • Port Sets
      • Website Filtering
        • Creating And Modifying Website Filtering Rules
        • Defining And Modifying Website Categories
    • Manage File Rating
      • File Rating Settings
      • File Groups
      • File List
      • Submitted Files
      • Trusted Vendors List
• Comodo GeekBuddy
  • Overview Of Services
  • Activation Of Service
  • Launching The Client And Using The Service
  • Accepting Remote Desktop Requests
  • Chat History
  • Using Free Diagnostic Reports
  • Scanning My PC
  • Uninstalling Comodo GeekBuddy
• TrustConnect Overview
• Chromodo Browser
• Appendix 1 CIS How To... Tutorials
  • Enable / Disable AV, Firewall Auto-Sandbox And Viruscope Easily
  • Set Up The Firewall For Maximum Security And Usability
  • Block Internet Access While Allowing Local Area Network (LAN) Access
  • Block/ Allow Websites Selectively To Users Of Your Computer
  • Set Up The HIPS For Maximum Security And Usability
  • Create Rules For Auto-Sandboxing Applications
  • Password Protect Your CIS Settings
  • Reset Forgotten Password (Advanced)
  • Run An Instant Antivirus Scan On Selected Items
  • Create An Antivirus Scanning Schedule
  • Run Untrusted Programs In The Sandbox
  • Run Browsers Inside Sandbox
  • Run Untrusted Programs Inside Virtual Desktop
  • Run Browsers Inside The Virtual Desktop
  • Restore Incorrectly Quarantined Item(s)
  • Submit Quarantined Items To Comodo For Analysis
  • Enable File Sharing Applications Like BitTorrent And Emule
  • Block Any Downloads Of A Specific File Type
  • Disable Auto-Sandboxing On A Per-application Basis
  • Switch Between Complete CIS Suite And Individual Components (just AV Or FW)
  • Switch Off Automatic Antivirus And Software Updates
  • Suppress CIS Alerts Temporarily While Playing Games
  • Renew Or Upgrading Your License
  • How To Use CIS Protocol Handlers
• Appendix 2 - Glossary Of Terms
• Appendix 3 - CIS Versions
• About Comodo Security Solutions

Accepting Remote Desktop Requests

In order to solve certain issues, the support technician may need to directly connect to your computer via a remote connection. Remote control can only go ahead if you grant permission for this to happen. Our technicians will always request your permission via the chat window.

• Click the 'Yes' button in the yellow bar to allow the technician to connect to your computer.

The technician will subsequently ask your permission before he or she makes any changes to your machine. Such changes might include installing programs, creating system restore points or deleting unnecessary/infected files. You can approve the requests directly by typing your message and clicking 'SEND'.

Upon completion of their work, the technician will disconnect from your computer, inform you that the requested tasks have been completed and ask whether you would like help with anything else.

• If you have more questions, simply carry on chatting.

• If you wish to end the remote desktop session, click the 'Disconnect' button.

Congratulations, you just finished your first GeekBuddy support session. We hope you enjoy using your trouble-free computer.