• Introduction To Comodo Antitheft
• Downloading And Installing Comodo Antitheft
• Signing Up For Your Account
• Logging-in To Your Account
• Accessing Your Device From Another Device
  • Getting Location
  • Remote Lock
  • Sound An Alarm
  • Remote Wipe
  • Take Photo
• Accessing Your Device From Web-Console
  • Logging-in To The Console
  • Getting Location
  • Remote Lock
  • Sound An Alarm
  • Remote Wipe
  • Take Photo
  • Account Profile Settings
• Configuring Antitheft
• Account Profile Settings
• Activating Device Admin Rights
• Getting Help
• Comodo Mobile Security
• Comodo App Lock
• Comodo Backup
• FAQ

FAQ

1. How do find my phone?

2. Why didn't I receive a photo or location from my device?

3. How can I add a device to my Comodo Anti-Theft account?

4. How do uninstall Comodo Anti-Theft?

5. I forgot my Comodo Anti-Theft password. How can I login?

6. What is PIN code?
   

How do find my phone?

• Login to your account at https://antitheft.comodo.com from another device or computer

• Tap the 'Devices' link on the left and choose your lost device

• The location of the device will be shown on the map

• You can also choose to: 

• Sound an alarm on the device

• Lock the device

• Wipe all data from the device

• Take a photo of its immediate surroundings which will be sent back to you, along with the device location.
  

Why didn't I receive a photo or location from my device?

If you did not receive a photo or location from your device, please ensure:

• The camera on the device is working correctly

• The Location service is enabled on your mobile device 

• The app is running in the background. To do that, enable 'Antitheft' in Settings > Security > Device administrators

• You are logged into your Comodo Anti-Theft account on the device. If the device is listed as 'Passive' in the web console then you are not logged in at that device.

How can I add a device to my Comodo Anti-Theft account?

First install Comodo Antitheft on your mobile device

• After installation is complete you will be asked to create a Comodo Anti-Theft account by specifying a username and password. Alternatively, you can login to with your Google login credentials.

• That's it. By installing and logging in on a device, that device will be added to your account. You can now issue commands to it and find its location. To add more devices, simply install Comodo Anti-Theft on your other device and log into the same account. Comodo Anti-Theft can track up to 5 devices per account.

• You can view and issue commands to devices that you are logged into in two ways:

• Log into the web console at https://antitheft.comodo.com using a browser on any mobile device or desktop/laptop. You can view all your devices by clicking the 'Devices' link at top-left. 

• From another mobile device with Comodo Anti-Theft installed. Make sure you are logged into your account on this device too.

• In case you installed but do not see the device, run the installer again and reinstall Anti-Theft.
  

How do I uninstall Comodo Anti-Theft?

To uninstall Comodo Anti-Theft you first need to remove it's protection:

• Tap 'Device Admin' from the Comodo Antitheft home screen

• Tap the 'Deactivate' button

• Type your password and tap 'Unlock'

• Now, go to 'Apps' on your device, select 'Anti-Theft' and uninstall it.

I forgot my Comodo Anti-Theft password. How can I login?

• If you have forgotten your password, click the 'Forgot Password' link as shown:

• In the next screen, enter the email address specified as your account user name and click 'SEND'. 

• A mail with a 'Reset Password' link will be sent to your email address. Clicking the link from the email will enable you to create a new password for your account.

What is PIN code?

When you have registered Anti-Theft account you received a Welcome email with a PIN code. That code helps a user to unlock his screen in case his device is offline. For example: you had locked a device remotely and later you fortunately found it with no internet connection. To re-use your offline device you need to unlock a device with the help of PIN code. Otherwise, you can cancel a lock command through the Anti Theft web console if you are signed up to your Antitheft account from an Internet connected computer.